Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
In the AMP position, you will be embedded at a Rockwell Automation customer facility to help increase productivity, reduce costs and improve reliability by executing proven methodologies and leveraging Rockwell Automation’s broad portfolio of services and capabilities. You will manage the component repair program and leverage it to fulfill emergency expedite services, search for missing cores, and assist in reliability and problem-solving activities. You will also perform repair / refurbishment identification and execution activities. You will interface with sales, services management, product groups and authorized distributors, as well as with customer engineering, maintenance, purchasing, reliability and storeroom operations and the general employee population. You will report to the Manager, Contracts Delivery and this position will be remotely conducted onsite at a customer in Temiscaming, Quebec, Canada

WHAT WE OFFER:

• Health Insurance including Medical and Dental
• Health Care Spending Account (HCSA – dependent on the plan chosen)
• Employee Assistance Program (EAP)
• Retirement plans
• Paid Time off
• Volunteering Time off
• Employer Savings Plan Matching (includes RRSP, TFSA, and EPSP)
• Employer Paid DC Pension
• Maternity and Parental Leave Top-Up
• Fitness Reimbursement Program
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
  As Rockwell Automation is a global company, candidates must be bilingual or able to communicate in English (spoken and written).”
  At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
  

  LI-Onsite

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À ce poste de gestionnaire (AMP), vous travaillerez dans une installation client de Rockwell Automation pour aider à augmenter la productivité, à réduire les coûts et à améliorer la fiabilité en exécutant des méthodologies éprouvées et en tirant parti du large portefeuille de services et de capacités de Rockwell Automation. Vous assurerez la gestion du programme de réparation des composants et en tirerez parti pour répondre aux besoins d’urgence, rechercher les pièces essentielles manquantes et contribuer aux activités de fiabilité et de résolution de problèmes. Vous effectuerez également des activités d’identification et d’exécution de réparation. Vous aurez une position d’interface avec les ventes, la gestion des services, les groupes de produits et les distributeurs agréés, ainsi qu’avec l’ingénierie client, l’entretien, les achats, la fiabilité, les opérations de magasin et l’ensemble des employés. Vous serez rattaché au chef de service et à la livraison des contrats et vous travaillerez sur place à Témiscaming, Québec, Canada.

• Repair management for repairs, electrical, mechanical within the customers operation
• Provide component lifecycle mitigation recommendations
• Develop and manage SOPs associated with the program processes at the customer location
• Identify, recommend, and implement process improvements regarding the MRO/repair process with focus on plant reliability and productivity savings
• Develop relationships with the key customer stakeholders to identify the customer’s key performance indicators
• Create program metric reports using Rockwell Automation software and other tools that meet customer requirements
• Make recommendations based on inventory levels, failure trends, repair history trends, pricing considerations and obsolescence management
• Identify and complete root cause failure analysis
• Apply reliability models to improve customers up time and operating equipment effectiveness
• Communicate between the customer account and management, RA sales and distributors and RA Product Management to ensure that required information is provided timely and accurately
• Perform Continuous Improvement Activities
• Document hard and soft cost avoidance savings on a monthly and annual basis