AWS Account Manager

at  CLOUD BRIDGE

At Cloud Bridge, we transform how businesses use AWS cloud services. We specialise in Consultancy, Managed Services, Cloud Governance, FinOps, and AI/ML to unlock AWS’s full potential.
Recognised as AWS’s Rising Star Partner of the Year for 2023 in EMEA and 2022 in the UK&I, we’re expanding globally with new offices in South Africa and Dubai, a strong presence in the Philippines, and our HQ in the UK.
We’ve managed hundreds of cloud migrations, architectural projects, cost optimisations, and support services for a diverse range of customers, from start-ups to public sector organisations.
As an AWS Advanced Partner, we enhance IT experiences for clients across various sectors. If you’re ready to make a difference and join an exciting journey with Cloud Bridge and AWS, we want to hear from you.
We are looking for an Account Manager who will be responsible for building and maintaining strong relationships with clients utilizing Amazon Web Services. This role involves understanding client requirements, promoting AWS solutions, and ensuring client satisfaction through effective account management.
As the Account Manager, you will be responsible for the strategic delivery of technology projects, products and services by building a high performing team through the encouragement of continuous learning, passion for results and excellent communication.

Key Responsibilities

• Establish and maintain strong relationships with key client stakeholders.
• Understand client business objectives and challenges to effectively position AWS services Identify opportunities for account expansion and revenue growth.
• Collaborate with clients to understand their future needs and align AWS services accordingly.
• Provide clients with insights into AWS services and solutions that address their business requirements.
• Act as a trusted advisor, offering recommendations to optimize their use of AWS resources.
• Shape and integrate with sales processes from presales, scoping, SOW (Statement of Work) creation, presenting and closing
• Work closely with AWS technical teams to address client needs and resolve issues
• Effectively communicate technical concepts to clients, helping them make informed decisions
• Participate in contract negotiations, ensuring favourable terms for both the client and AWS.
• Monitor client satisfaction and address any concerns or issues promptly.
• Ensure clients achieve their desired outcomes with AWS services
• This is a hands-on role expecting to lead the team by example and actively contributing to on-going developments

Essential Skills

• Bachelor’s degree in business, technology, or a related field.
• At least 3-5 years of experience in industry related account management
• Proven experience in account management, sales, or business development.
• Strong understanding of cloud computing and AWS services.
• Excellent communication and presentation skills.
• Ability to work collaboratively and cross-functionally.
• Demonstrated ability to meet and exceed sales targets.

• Ability to engage and clearly communicate with customersExperience in a similar role within the technology or cloud services industry

Benefits Overview

• 25 Days Paid Time-off
• Birthday Leave
• Company Bonus Scheme
• Flexible Working
• Early Friday Finish (Monthly)
• Company Laptop and Peripherals
• Company Sabbatical Scheme
• Personalised Training & Development Plan
• Annual Wellness Allowance
• Company Events
• Private Health Insurance
• Wellbeing support
• Mental Health Champions
• Calm app subscription

• Establish and maintain strong relationships with key client stakeholders.
• Understand client business objectives and challenges to effectively position AWS services Identify opportunities for account expansion and revenue growth.
• Collaborate with clients to understand their future needs and align AWS services accordingly.
• Provide clients with insights into AWS services and solutions that address their business requirements.
• Act as a trusted advisor, offering recommendations to optimize their use of AWS resources.
• Shape and integrate with sales processes from presales, scoping, SOW (Statement of Work) creation, presenting and closing
• Work closely with AWS technical teams to address client needs and resolve issues
• Effectively communicate technical concepts to clients, helping them make informed decisions
• Participate in contract negotiations, ensuring favourable terms for both the client and AWS.
• Monitor client satisfaction and address any concerns or issues promptly.
• Ensure clients achieve their desired outcomes with AWS services
• This is a hands-on role expecting to lead the team by example and actively contributing to on-going development