Band 2 Registration Authority and Recruitment Support Officer

at  Birmingham Community Healthcare NHS FT

Key Responsibilities for Registration Authority support element of the role: 1. Liaise with other Departments as required, e.g. DTS, Electronic Staff Records (ESR)Team, Recruitment and Divisional Teams.2. To transfer and accurately input information from RA forms onto the Care IdentityService (CIS) IT system.3.
To maintain and update a manual and electronic filing system for all inputted forms,which complies with national guidance on RA data storage and the Data Protection Act.4. To ensure that registration forms and copies of personal identity documents are storedsecurely and checked in accordance with the national requirements and ensure anyissues are reported to the Recruitment Team Leader.5. Comply with standard operating procedures to revoke and cancel user access, ensuringthat the procedures are adhered to and any issues are escalated to the RecruitmentTeam Leader.6. Assist user(s) in ensuring their card is secure at the point of issue (by them entering aconfidential pin number).7.
Briefly demonstrate to user(s) how to log on to the system and test their card.8. Support RA users and sponsors, assisting with any routine queries relating to thecompletion of RA forms or the IT system, seeking assistance if required.9. Update the RA leads of any changes/issues.10.Respond to emails/correspondence from ID checkers across the Trust to print cards.11.Add ESR access and associate users on the ESR workbench.12.Adhere to all relevant Trust policies.13.Responsible for attending all statutory and mandatory training provided by the Trust.14.Responsible for maintaining confidentiality and discretion at all times.15.Train any new members of staff on the RA Process. We kindly request that if you have applied for this vacancy within the last 3 months, you do not resubmit another application as this is not enough time to have gained the additional skills and knowledge required for this job role

Please refer the Job description for details