Beauty Consultant

at  Sephora

At Sephora, we stand together and we stand for something more. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. So we embrace uniqueness, unleash creativity, and pursue progress every day. Sparked by energy and excitement, our passion is contagious. We are united by a common goal - to reimagine the future of beauty.
Reimagine your future, with Sephora.

CLIENT EXPERIENCE:

• Win clients loyalty.
• Welcome, listen to, understand, shape and satisfy client needs, exceeding their expectations.
• Share skincare, makeup or fragrance knowledge to build the sale and basket.
• Introduce complimentary services to the client and assist to uplift the average basket sales.
• Apply Sephora Attitude with the use of digital tools to enhance the clients experience.

EDUCATION & DEMONSTRATION:

• Assist and guide clients on the most appropriate range of products, according to their needs and skin type.
• Support your store team in explaining and demonstrating new products to the clients.
• Display an exceptional image and body language in accordance with the Sephora grooming guidelines.
• Make sure to set example and be a role model at all time.

KNOW HOW:

• Keep the knowledge and skills up to date by attending regular training and convention events, either in-class at Sephora University or in store and by connecting and actively using our digital training platform (Axonify).

TRAINING KNOWLEDGE:

• Basic skincare, makeup or fragrance knowledge.

EXPERIENCE:

• Proven successful sales and services in store.
• Minimum 1 to 2 years’ experience in sales.