Bilingual Reimbursement Specialist

at  Bayshore HealthCare

EDUCATION

• Completion of post-secondary education or equivalent

EXPERIENCE

• Minimum 2 years of Canadian public and private reimbursement navigation and advocacy experience, within a patient program environment is an asset
• Understanding of provincial and private coverage criteria is an asset
• Familiarity with PIPEDA and how it applies in a confidential patient environment.
• Understanding of provincial and private coverage criteria, Special Authorization processes and how to navigate the Canadian drug coverage landscape is an asset
• Demonstrated expertise in delivering exceptional customer service and fostering positive relationships with internal and external stakeholders
• Must be fluent in verbal and written communication and interpersonal skills for both English and French (Applicable for provinces/regions with French language service requirements)
• Strong strategic thinking and problem-solving skills
• Ability to multi-task, prioritize and manage time effectively
• Ability to think under pressure
• Excellent computer skills; Microsoft Suite of products (minimum intermediate level Excel, Word, Power Point)
• Ability to work in a quiet working environment with proven ability to work autonomously within a remote/virtual team environment
• Established high speed internet access from home office.

OTHER SKILLS & ABILITIES

• Oncology Experience is an asset

Under the supervision of the Reimbursement Team Lead/ Reimbursement Manager, the Reimbursement Specialist will provide drug coverage support to physicians and patients, follow up on submissions pertaining to obtaining coverage through private and provincial drug plans, ensure patients have access to their prescribed treatments in a timely manner, act as a resource to physicians who are prescribing this medication and provide continuous support for patients for renewals, and coverage changes.