Bilingual Sales and Marketing Administrator

at  OticonMedical

SCOPE

We are looking for a Sales and Marketing Administrator to join our team. If you’re a professional with experience in sales and marketing support with at least 3 years experience, passionate about customer care and looking to make an expanded impact in hearing health in Canada, perhaps Oticon Medical will be the next step in your career. This position reports to our Director.
Change the future with us. Our Sales and marketing experts are the eyes and ears of our customers. They do not wait; they take the initiative. They transform “That sounds interesting!” into actual deliverables and sales, paving the way for higher customer loyalty and satisfaction.
Quebec - Remote

REQUIREMENTS

• Candidate must be bilingual, with fluency in Canadian French
• 3+ years of experience in hearing healthcare an asset
• Excellent interpersonal skills, including strong written and verbal communication skills with proven track record of successful interaction with vendors, customers, management and internal staff
• Highly motivated self-starter and team player
• Excel in a dynamic environment and perform tasks in various areas such as sales, training, and technical support
• Excellent presentation, negotiation, and organizational skills with technical aptitude
• Able to successfully manage shifting priorities and multiple projects, while maintaining strong attention to detail and consistency
• Able to work independently, prioritize tasks, and manage time effectively
• Strong knowledge of Microsoft Office applications, specifically Excel, PowerPoint, Teams and Word

• Represent the Company in a professional and courteous manner
• Contribute to maintaining and developing key partnerships to achieve territory sales goals as well as identifying additional growth opportunities
• Work with marketing team to create, translate and proofread marketing materials & literature to Canadian French
• Assist with coordinating customer training, outreach and advocacy events; contribute to workshop and presentation development
• Manage patient advocacy projects and initiatives, including coordinating communications and facilitating engagement events
• Attend customer meetings, tradeshows, conferences, and seminars with the sales team
• Participate in preparing an annual strategic plan with the sales team
• Support sales team with administrative tasks, including account credit forms, data queries, shipping, consignment tracking, and equipment maintenance
• Order and track all branded non-clinical materials
• Support RFPs in English and French
• Liase with marketing team on all marketing initiatives and ensure tactics are executed fully
• Act as a business partner by providing expertise and direction in all areas of business planning, marketing and business growth and development in conjunction with the sales team
• Update customer data and other sales data for current and new customers into CRM
• Compile lists of prospective customers for use as sales leads based on information from ad inquiries, trade shows, direct mail responses, dealer resellers, business directories, Websites, etc.
• Make outbound lead follow-up calls to potential and existing customers to qualify leads and sell products and services
• Coordinate product launches
• Perform and/or manage special projects as assigned
• Prepare reports as needed