Billing Specialist

at  Robert Half

Jenny Bour with Robert Half is working with a growing company that is seeking a dedicated and detail-oriented Billing Specialist to join their team in the insurance industry! The ideal Billing Specialist candidate will possess strong billing knowledge and exceptional customer service skills. This Billing Specialist role role involves handling the processing of premium payments, policy reinstatements, refunds, and cancellations. If you have a background in billing and a commitment to customer satisfaction, we encourage you to apply!
Responsibilities with include…
Process, review, and reconcile client billing statements accurately and on schedule
Handle customer inquiries regarding billing, payments, and policy adjustments professionally and efficiently
Monitor accounts for discrepancies, missed payments, and provide appropriate follow-up
Collaborate with other departments to resolve issues and improve billing processes
Ensure compliance with all industry standards, company policies, and regulations
Administer policy billing accommodations within department guidelines
Carry out routine month-end closing functions, including daily summaries.
Provide excellent customer service through effective communication, problem-solving, and attention to detail
2+ years of experience in accounts receivable and/or billing is preferred
Strong customer service skills with the ability to handle sensitive information
Familiarity with billing software and proficiency in Microsoft Office Suite
Excellent attention to detail and time-management abilities

Please refer the Job description for details