Bodyshop Sales Advisor

at  LKQ Euro Car Parts

JOB OVERVIEW

The Bodyshop Sales Advisor will support customers by processing coatings sales orders on the LKQ Coatings operating systems. The role will also be responsible for taking inbound sales calls and making regular outbound calls to designated customer bases. The Coatings Sales Advisor will also be required to take daily service calls and/or customer service queries, escalating to second line support as necessary, whilst upselling any current promotions to customers in turn.

WHY WORK FOR LKQ

We are a people first organisation – for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work-life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.

SKILLS AND EXPERIENCE

• A passion for and experience in delivering
• Fantastic customer service
• Previous experience in a sales advisor/Customer Services position
• Good communication skills
• To be result driven and highly motivated by delivering and exceeding targets

• Taking inbound calls and making outbound calls to customer base
• Processing sales orders and pick notes for the relevant branch
• Processing inbound e-orders
• Processing mixed paint orders with paint room
• Taking initial customer service queries
• Back-order processing
• Counter sales support where applicable
• Communicating regularly with the Sales Manager