Business Leads Conversion Manager - Car Service Business

at  Volvo Cars AB

LET’S SHAPE THE FUTURE TOGETHER

We’re shaping our business around people. While our cars embrace leading-edge technologies, we never employ technology for its own sake. Quite the opposite. Instead, our focus is on adapting technology to benefit people. This philosophy extends to the sales and customer experience we aim to deliver. Do you want to be a part of creating the exciting solutions of tomorrow’s mobility? Then look no further, join us.

• Innovative Conversion Strategies: Develop central best practices and support markets to implement creative strategies to convert leads.
• Lead Conversion Excellence: Analyze and follow up the entire lead conversion process, ensuring timely and effective follow-up with all stakeholders to maximize conversion rates. Creating transparency between Retailers, Sales Company and Volvo Cars Central.
• Data-Driven Optimization: Analyze conversion metrics and leverage data-driven insights to continuously optimize strategies and improve performance.
• Collaborative Partnerships: Work closely with our retailer network and national sales companies to ensure leads are effectively presented and followed up on, driving business growth.
• CRM Utilization: Drive CRM roadmap for Car Service Business Commercial to ensure we have the tools and processes to supporting the lead conversion strategies.
• Industry Trend Awareness: Stay updated on the latest trends and best practices in lead conversion and the automotive service market to keep our strategies competitive.
• Research and secure IT infrastructure and data sources: Mapping the existing digital infrastructure and strategies both centrally and locally to establish a deep understanding of our current state.