Claims Handler

at  Volvo Trucks

WHO WE ARE AND WHAT WE BELIEVE IN

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
Job Category: Sales & Services
Organization: Volvo Trucks
Travel Required: No Travel Required
Requisition ID: 8813

• You will primarily handle business-to-business claims, managing communication and documentation through emails and our internal systems.
• Assess claims and ensure the legitimacy of parts and labour, addressing any anomalies with the dealership when necessary.
• Follow up on rejected or adjusted claims and negotiate settlements with relevant parties.
• Process customer parts warranty claims received at the dealership.
• Prepare ad-hoc reports
• Collaborate with Technical Support Teams to supply necessary supporting documentation for the claims.
• Provide a professional service throughout the warranty and contract claim handling process.
  Join the Volvo Group today! If you know someone who would excel in this position, refer them or encourage them to apply.
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