Clinical Resource Specialist, Advanced Wound Care (AWC) for LTC

at  Medline Industries Inc

VALUE PROPOSITION

As a leading partner in healthcare, Medline Canada’s sole purpose is Together Improving Care – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast.

Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:

• Collaborative work environment with highly engaged employees
• Market competitive compensation and benefits plan, including LTD & Insurance
• DPSP match program
• Annual Employee Appreciation Week
• Paid vacation and personal days
• Lifeworks® Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being
• Career growth and training programs
• Open communication with Senior Leaders
• Tailored incentives for eligible employee groups, such as home office reimbursement and Sylvan Learning Centre credit
• Employee referral program
• Education support programs
• Fitness subsidy
• Recognition programs
• Social activities
• And much more…

JOB SUMMARY

This Clinical Resource Specialist, AWC role has a dual focus – with responsibility for providing education to Health Care Professionals on the safe and effective use of the Medline Advanced Wound Care (AWC) products, Skin Care products and Incontinence Products. Primary focus will be on AWC. In addition, etiological educational modules for Registered Staff are to be provided to LTC homes on AWC.

QUALIFICATIONS

• University Nursing Degree
• RN | RPN Current Registration
• Minimum of 5 years of related work experience, working with an interdisciplinary clinical team in an Acute Care, LTC or Home Care setting.
• Minimum of 3 years industry experience in Medical Devices, specifically Wound and Skin Care.
• Experience in working on RFP’s is preferable.
• Ideal candidate is a Nurse Specializing in Wound Ostomy and Continence (NSWOC), has completed the IIWCC course or has clinical bed-side experience in Skin Health & Advanced Wound Care.
• Good computer skills (Excel/MS Word/PowerPoint) required.
• Excellent interpersonal skills & client service skills (verbal and written).
• Strong commitment to excellence and attention to detail.
• Proven problem solver with solid analytical skills.
• Exceptional time-management skills and the ability to manage multiple tasks.
• Ability to develop effective working relationships with staff, peers, and industry colleagues/contacts in a team environment.
• Demonstrated flexibility in adapting to a wide variety of tasks and functions.
• Strong multi-tasking and prioritization skills with the ability to adapt to change.
• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
• Confident in developing and providing education based on adult learning principles.
• Ambitious and self-motivated.
• Able to work independently with very minimal supervision.
• Driver’s license required.
• Ability to travel overnight when required.
• Able to re-organize days to accommodate needs for LTC homes.
• Must live within designated territory.
  About Medline Canada
  Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care.

• Work alongside, LTC Sales representatives and Clinical Support Specialists to increase account growth and implement new corporate and individual LTC homes to the Skin Health Program.
• Demonstrate strong organizational skills to ensure evaluations and implementations are completed successfully.
• Conduct presentations, education and/or in-services to educate customers on wound & skin care and incontinence products.
• Engage in the support of the existing and development of new customer policies and procedures.
• Complete account updates on a weekly basis utilizing designed spread sheets.
• Maintain up-to-date knowledge on Best Practice Recommendations as it pertains to Incontinence, Skin and Wound Care.
• Work with the LTC team to develop new program tools to enhance account implementation and sustainability.
• Support the healthcare facilities policy and practices at all times.
• Attend conferences and sales meetings (mandatory).
• Complete other duties as assigned.