Commissions Processor

at  Real Estate One Inc

Commissions Processor completes various administrative and customer service functions to ensure Real Estate Agent commission checks are processed in a timely, accurate, and efficient manner.

QUALIFICATIONS NEEDED TO PERFORM THIS POSITION:

• 1-2 years customer service experience; real estate industry experience a plus .
• Excellent computer skills including Word, Excel, and Outlook; data entry experience a plus .
• Excellent oral, written, and language skills to be able to read and comprehend instructions, short correspondence, and memos. Ability to write clear, effective and error free correspondence. Responds well to internal and external customer’s questions, demonstrates group presentation skills, and speaks clearly and persuasively in positive and negative situations; excellent phone skills a must.
• Excellent mathematical skills to be able to add, subtract, multiply and divide in all units of measure using whole numbers, fractions, and decimals. Ability to compute ratios, rates, and percentages. Strong math and analytical skills required.

PRIMARY RESPONSIBILITIES

• Responsible for keeping appropriate company and customer information confidential while serving the department’s customers.
• Responsible for generating Real Estate Agent commission checks as per department policy
• Responsible for timely follow-up with Branch Managers, Office Admins and Real Estate Agents regarding questions and concerns; STRONG focus on providing outstanding customer service.
• Responsible for maintaining commission plans for assigned offices.
• Completes various administrative duties including but not limited to acting as a backup when another
• Commission Processor is off work, helping train new Office Admins and engaging with Branch Managers.