Comms Cloud Solutions Architect, Salesforce Project

at  DataArt

Client: Our client is multi-national company dedicated to Cybersecurity (team located in Central US time zone)

Position overview: We are seeking a highly skilled Salesforce Comms Cloud Solutions Architect with deep experience in Salesforce to lead the design and implementation of communications cloud solutions. In this role, you will be responsible for crafting architecture solutions that leverage Salesforce Communications Cloud, delivering robust and scalable systems to meet the needs of telecom and media companies. The ideal candidate will have a strong background in Salesforce, cloud architecture, and experience in large-scale, complex projects.

• Technology stack: The primary technology involved is Salesforce Comms Cloud and regular Salesforce
• Other integrations: Kantana, DocuSign, Avalara, ServiceNow, NetSuite
• Responsibilities: Lead the architectural design and implementation of Salesforce Communications Cloud solutions as part of a complete migration out of an existing regular Salesforce implementation including multiple integrations.
• Work closely with stakeholders, including business analysts, product managers, and developers, to translate business requirements into scalable and efficient technical architectures
• Oversee and ensure the alignment of the Salesforce platform with business goals, security protocols, and best practices
• Design solutions that include integration with third-party systems, data migration strategies, and overall cloud ecosystem planning
• Provide guidance and mentorship to development teams, ensuring adherence to best practices and architectural principles
• Conduct architectural reviews, optimize performance, and ensure scalability of solutions
• Stay updated with the latest Salesforce releases, features, and capabilities, particularly those related to Communications Cloud
• Assist in pre-sales activities, including the creation of technical proposals and solution demonstrations
• Requirements: Proven experience as a Salesforce Solutions Architect with a focus on Communications Cloud (2+ years of Comms Cloud experience, 5+ years in Salesforce)
• Salesforce certifications in architecture (e.g., Salesforce Certified Application Architect, System Architect, or Technical Architect)
• Strong knowledge of Salesforce Communications Cloud, CPQ, and Vlocity (Salesforce Industries)
• Expertise in designing and implementing telecom industry solutions on the Salesforce platform, including experience with quote-to-cash, customer lifecycle management, and order management
• Proficiency in APEX, Visualforce, Lightning Web Components (LWC), and other Salesforce development tools
• Nice to have: Salesforce Communications Cloud Consultant certification
• Experience working in large, multi-national implementations
• Experience with Salesforce migration projects

• Technology stack: The primary technology involved is Salesforce Comms Cloud and regular Salesforce
• Other integrations: Kantana, DocuSign, Avalara, ServiceNow, NetSuite
• Responsibilities: Lead the architectural design and implementation of Salesforce Communications Cloud solutions as part of a complete migration out of an existing regular Salesforce implementation including multiple integrations.
• Work closely with stakeholders, including business analysts, product managers, and developers, to translate business requirements into scalable and efficient technical architectures
• Oversee and ensure the alignment of the Salesforce platform with business goals, security protocols, and best practices
• Design solutions that include integration with third-party systems, data migration strategies, and overall cloud ecosystem planning
• Provide guidance and mentorship to development teams, ensuring adherence to best practices and architectural principles
• Conduct architectural reviews, optimize performance, and ensure scalability of solutions
• Stay updated with the latest Salesforce releases, features, and capabilities, particularly those related to Communications Cloud
• Assist in pre-sales activities, including the creation of technical proposals and solution demonstrations
• Requirements: Proven experience as a Salesforce Solutions Architect with a focus on Communications Cloud (2+ years of Comms Cloud experience, 5+ years in Salesforce)
• Salesforce certifications in architecture (e.g., Salesforce Certified Application Architect, System Architect, or Technical Architect)
• Strong knowledge of Salesforce Communications Cloud, CPQ, and Vlocity (Salesforce Industries)
• Expertise in designing and implementing telecom industry solutions on the Salesforce platform, including experience with quote-to-cash, customer lifecycle management, and order management
• Proficiency in APEX, Visualforce, Lightning Web Components (LWC), and other Salesforce development tools
• Nice to have: Salesforce Communications Cloud Consultant certification
• Experience working in large, multi-national implementations
• Experience with Salesforce migration project