Community Health Care.Informatics Analyst

at  Polk County Florida

KNOWLEDGE, ABILITIES AND SKILLS

• Analytic and technical skills: Interpret intricate data to improve workflows and create positive outcomes.
• Communication skills: Communicate data findings across multidisciplinary teams. Identify business priorities while being able to explain the technical details in comprehensible terms.
• Innovation skills: Contribute innovative technical solutions to problems identified.
• Leadership skills: Train team on new technology programs, use of applications, and updated regulations. Encourage collaboration and leadership in your team.
• Organizational skills: Manage the competing priorities and objectives of projects occurring simultaneously.
• Ability to assess strengths and weaknesses of cloud-based applications.
• Knowledge and experience using modern software tools and platforms.
• Ability to summarize detailed information.
• Ability to learn and understand business processes.
• Knowledge of and familiarity with software implementation life cycle.
• Ability to clearly define system needs.
• Knowledge of RFI and RFP process.
• Ability to write clear and concise system documentation.
• Ability to lead and motivate a team.
• Ability to follow a plan and timeline.
• Ability to meet deadlines.
• Ability to use project management software.
• Ability to develop detailed documentation for training purposes.
• Familiarity with APIs.
• Stay current with industry trends, making recommendations as needed to help the organization innovate and excel.
• Ability to demonstrate ethical behavior and maintain confidentiality of all records as required by various laws and statutes, including the Health Insurance Portability and Accountability Act (HIPAA).
• Ability to multitask, work well under pressure, maintain deadlines, and effectively manage, and adjust to multiple shifting priorities.
• Ability to use independent judgment, analyze information and formulate recommendations.
• Ability to establish and maintain an effective working relationship with employees, officials, business representatives and the public representing diverse cultures and backgrounds.
• Must possess excellent communication and interpersonal skills.
• Must be proficient with Microsoft Office products (including Word, Excel, PowerPoint, Outlook, and Teams) and possess the ability to learn and use new software or other program applications.
• Ability to oversee the work of others when assigned.
• Must have the ability to see and write through repetitious use of hands to operate computer and printer/copier. Occasional standing, bending, walking, squatting, and turning of neck.
• Ability to drive County vehicle to and from other locations as needed.
• Excellent communication and organizational skills.
• Ability to stay focused on completing tasks and meeting goals within deadlines.
• Skilled at working with a team, or alone as required.

MINIMUM QUALIFICATIONS

• Graduate of an accredited four (4) year college/university with a bachelor’s degree in computer science or business administration.
• Three (3) years of experience in project management, software applications support, or related experience
• Must have a valid driver’s license and be able to secure a valid Florida driver’s license at the time of employment within this classification.

ILLUSTRATIVE DUTIES

• Collaborate with multidisciplinary teams.
• Contribute to business decisions through a data lens and develop presentations or written reports.
• Create dashboards, data visualizations and data tools to help drive business decisions.
• Extract, analyze and interpret data.
• Recommend workflow solutions.
• Assist in preparing Request for Information (RFIs) and Request for Proposals (RFPs) for technology-related solutions and evaluating vendor responses.
• Prepare project proposals.
• Identify and manage project risks.
• Manage projects through entire life cycle to improve CHC’s efficiency.
• Single point of contact between the application vendor and CHC staff.
• Facilitate project initiation by defining project scope and requirements.
• Develop project plans and timelines to ensure the timely submission of project deliverables (Gantt and PERT). Provide written and oral reports of milestones and project information.
• Develops test data, test scripts and evaluates test results for applications.
• Maintains an in-depth knowledge of the applications.
• Work with a diverse group of users from various sections when identifying application needs and provide professional recommendations.
• Provides ongoing assistance to users with problems or questions.
• Develops training plans, conducts training sessions and implementation procedures.
• Trains in the proper usage of software applications
• Maintains and enhances a working knowledge of various programming languages, frameworks, and technologies.
• Works with team to identify requirements and develop use cases for software applications solutions. Translates functional requirements into technical specifications.
• Performs related duties as required.