Consultant, SAP Release and Process Management

at  Hydro

Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.

REQUIREMENTS:

• 5+ years’ experience in Release Management or change management OR (as a project manager or deployment lead)
• Degree in IT or Engineering
• Good understanding of Prince 2 project management principles and their practical use in a global multinational environment
• Good understanding on project phases, test cycles, entry and exit gate criteria management
• Managed ITIL processes (especially Change and Deployment) in an global environment
• Experience in SAP is an advantage
• Demonstrable knowledge of project lifecycle management
• Process driven personality
• Strong planning capabilities
• Strong internal drive and motivation to push issue resolution and follow up properly
• Ability to assertively communicate in a multinational environment considering potential cultural differences
• Basic technical understanding of S4 HANA environment, especially in the area of transport management is an advatage
• Solution Manager CHaRM experience is an advantage

ROLE PURPOSE:

The role of the Release Management and Process Consultant is responsible for enabling, coordinating and maintaining the information flow between Release Management and Project Management Office (PMO), Project Managers (PMs), SAP Operations and SAP Solutioning team (Centre of Excellence) therefore ensure that all planned and ongoing project receives the required information regarding the release framework and release calendar, system availability, planned downtimes etc – and equally the required level of governance can be applied on all projects to ensure that all projects can deliver their goal in a compliant, controlled, safe manner to ensure minimal business disruption
The role is not strongly limited to a specific set of actions; content is related to SAP Releases and SAP Technical Delivery, but the actions can overlap to other teams and areas to ensure end-to-end management of problems, issues, and processes; this requires an open minded, flexible personality who is open to challenges and willing to resolve them with strong feeling of personal ownership.