Counter Clerk - Bilingual (English/french)

at  Ontario Ministry of the Attorney General

Parlez-vous français? Bring your front-line, client-driven customer service skills to this front-line, bilingual role with the Office the Public Guardian and Trustee!
Note: This position is required to report to and work from the physical work location, 5 days per week.
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the “How to apply” section if you require a disability-related accommodation.
What can I expect to do in this role?

CUSTOMER SERVICE, INTERPERSONAL AND COMMUNICATION SKILLS:

• you have demonstrated customer service and interpersonal skills to provide front-line service and good telephone manner in order to perform receptionist functions and provide factual information
• you have demonstrated oral and written communication skills to respond to inquiries, provide information to clients and develop reports
• you are able to demonstrate tact and sensitivity to communicate with clients

ORGANIZATIONAL AND PRIORITIZATION SKILLS:

• you can work in a fast paced, high volume environment in both telephone and face-to-face situations

TECHNICAL SKILLS:

• you have demonstrated knowledge of general office procedures to facilitate the administrative operations of an office
• you are proficient with common office software such as Word, Excel, PowerPoint, Outlook and databases (e.g. Public Guardian and Trustee Enterprise Desktop) to type and access information

Please refer the Job description for details