Cusco Quechua Transcription Team Manager

at  Productive Playhouse

Cusco Quechua Transcription Team Manager
Location: Remote
Status: Project Based (Contract)
Compensation: Per audio minute, see below for details
Benefits: Ability to work remotely, flexible schedule

JOB SUMMARY

We are currently seeking a Transcription Team Managers [internal: Division Manager] with proven experience in team and project management in the localization industry. In this role, you will be overseeing a team of 5-10 transcribers. Teams complete projects focused on transcribing audio content into text. The project involves long-form transcription following established guidelines and best practices. This multi-faceted role offers the opportunity to earn income through multiple streams, as a transcriber, proofreader, and manager. See below for more details, including pay rates.

REQUIREMENTS

• Full proficiency in Quechua of the Cusco variety.
• Professional work experience in Linguistics, Translation, Transcription or localization, strongly preferred
• Proficiency in computer and internet skills
• Competency on both MAC and PC platforms, Microsoft Applications, and G Suite
• Strong grammar, orthography, and punctuation skills; a proficiency test will be required
• Responsive with timely email access
• Effective web search skills
• Ability to onboard within two weeks
• Preferred, experience using Upwork

RESPONSIBILITIES

• Regular and prompt communication in English
• Monitoring team progress and performance, while ensuring timely project completion
• Providing invoices and invoicing summaries
• Assist in hiring and onboarding transcribers, while following company-established onboarding procedures
• Administering and grading language verification tests, as well as revising and enhancing tests as needed
• Training and providing support for transcribers
• During down time, utilize company transcription program to transcribe alongside transcribers to help progression of project
• Troubleshoot alongside Team Services Manager and department Operations Coordinator to resolve any issues reported by transcribers during their work, such as bad data, technical issues, etc

Note: Division Managers are encouraged to participate in all three phases of the project (transcription, review, and management). Division Managers who transcribe and proofread will be compensated for these activities in addition to the estimated compensation they will earn for their management duties. The estimated compensation associated with management duties is paid out over the course of the project as the team completes the assigned audio minutes.

• Payment will be made on a 60-day pay cycle
• Acceptable payment methods are PayPal, Payoneer and Wise
• Productive Playhouse will cover platform fees associated with the accepted payment platform