Customer Care Assistant
at Paredai Education Consultants
Dubai, دبي, United Arab Emirates -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 03 Feb, 2025 | Not Specified | 04 Nov, 2024 | N/A | Customer Service,Crm Software,Difficult Situations | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
REQUIREMENTS:
- Previous experience in customer service or a similar role is preferred.
- Excellent communication and active listening skills.
- Ability to handle difficult situations and stay calm under pressure.
- Basic computer proficiency and familiarity with CRM software is a plus.
Job Type: Full Time
Job Location: Dubai
Responsibilities:
- Respond to customer inquiries via phone, email, or in person.
- Provide accurate information about products and services.
- Resolve customer complaints, offering solutions or escalating as needed.
- Record customer feedback and report common issues to the management.
- Ensure a positive and professional customer experience at all times.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Dubai, United Arab Emirates
