Customer Relations Specialist
at Eupry ApS
København, Region Hovedstaden, Denmark -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 05 Aug, 2024 | Not Specified | 06 May, 2024 | 2 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
WOULD YOU LIKE TO SHAPE THE FUTURE OF TECH-DRIVEN CUSTOMER SUPPORT? HERE IS YOUR CHANCE.
Eupry is looking for a dynamic Customer Relations Manager to enhance customer satisfaction through expert onboarding and ongoing technical support. This is an opportunity to be a key player in managing customer relations within an exciting start-up - so make sure to apply today!
Responsibilities:
- Conducting educational sessions for new clients to familiarise them with our products and services
- Customising onboarding materials to specific client needs and industry requirements
- Supporting clients during initial installation, setup, and implementation
- Serving as the primary point of contact for a portfolio of clients, providing prompt and reliable technical support
- Proactively monitoring client systems to address potential issues and prevent service interruptions
- Educating clients on system updates, new features, and enhancements
- Onsite customer visits and trainin
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Outsourcing/Offshoring
IT - Hardware / Telecom / Technical Staff / Support
Customer Service
Graduate
Proficient
1
København, Denmark
