Customer Service Representative

at  Brickworks Limited

SUCCESS REQUIREMENTS:

• Knowledge of building industry and of building products (preferred).
• Tertiary qualification in a related discipline (preferred).
• Proficient in using Microsoft Office Suite.
• A passion for delivering exceptional customer service.
• Strong time management, administration and organisational skills.
• Excellent attention to detail.
• Ability to complete multiple tasks with varying levels of priority.

WHO WE ARE

Brickworks is one of the Australia’s largest and most diverse building material manufacturers, housing some of Australia’s best-known building material brands.
With a broad product portfolio including clay bricks & pavers, concrete masonry blocks, retaining wall systems, stone, roof tiles, and timber battens; Brickworks operates manufacturing and sales facilities across Australia and North America, being uniquely placed to service the demands of the building industry.

• Provide exceptional service to both internal and external customers.
• Respond promptly and courteously to inbound calls and emails.
• Represent Brickworks as a front-line company representative, contributing to business development and growth.
• Support Sales Representatives as required.
• Complete accurate data entry of orders, credits, returns, stock and pricing enquiries.
• Ensure office, work areas and displays are consistently safe, tidy, clean and presentable.