Customer Service Representative

at  PFD Food Services

• $32.15 + OT, loadings and allowances (where applicable)
• Discounted food, travel, movie tickets, entertainment, gym memberships + more
• Employee Education Assistance to further develop your career
  There are regular customer service roles, and there are customer service roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we overcome every day means a role with PFD is anything but regular.
  Our team are given the tools, insight, and autonomy to do their jobs and help our customers build successful businesses.
  We tailor our approach to meet the local market needs and our flexibility and focus on customer success means every day presents something a little different and chance to develop a new perspective or skill in one of the most recognised brands in the country.
  Opportunities with us are for the taking!

KEY COMPETENCIES, SKILLS AND QUALIFICATIONS

• Excellent communication and organisational skills including telephone manner;
• Previous call centre experience preferably in the food service industry;
• Great computer skills (including Word, Excel);
• Capable of working under pressure in an exciting team environment.

• Be the first and key point of contact for our customers;
• Create and maintain excellent customer relationships;
• Process customer orders and/or enquires;
• Perform administrative and general office tasks as required.