Customer Service Representative

at  Recoveriescorp

Job no: 493084
Work type: Contract, Full-time
Location: Boxhill
Categories: Collections
Join our team as a Customer Service Representative as the front line of our operations, forging meaningful connections with our valued customers. You will deliver high levels of customer service to provide tailored repayment solutions based on the customers’ unique situation.

ABOUT US;

Recoveriescorp has been operating in the contact centre space for over 30 years. Our mission is to help communities build financially sustainable futures through successful and socially responsible credit experiences and we’re pleased to see our people live this mission everyday!
We understand that in order to achieve our mission, we must engage a workforce that represents the diverse communities and customers we support across Australia and New Zealand.
That’s why we are committed to ensuring everyone is treated fairly, with respect and provided with inclusive and equal employment opportunities. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples; people from culturally diverse backgrounds; people with disabilities and all members of the LGBTQIA+ community.
Advertised: 07 Aug 2024 AUS Eastern Standard Time

• Manage inbound & outbound customer call
• Assisting customers to formulate sustainable payment solutions
• Adhering to a schedule for maximum productivity
• Detailed and accurate file action notes for all interactions
• Comply with client & company policies & procedures