Department Manager (m/f/d) Fine Jewelry & Watches , Vienna Kohlmarkt

at  Dior

• 
  Position
  “Whatever you do — for work or pleasure — do it with passion! Live with passion!” Christian Dior
  Christian Dior Couture offers more than a beautiful brand to our clients; We invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
  For our boutique in Vienna, we are looking for a Department Manager for our Watches & Fine Jewelry department who has passion and drive. As a member of our team, you are responsible for excellent customer care and service quality according to our current standards. You are the ambassador of the Maison Christian Dior and make every customer feel welcomed and cherished on an exclusive level.

WHAT WE OFFER YOU

The opportunity to join the LVMH Group (Louis Vuitton Moët Hennessy), the world leader in high-quality and luxury products. We are working in an international environment with passionate people and amazing development opportunities – as we follow the lifelong learning approach.

Working at Dior is not only about entering the world of exclusive luxury, it also offers lovely benefits.

• Lunch benefit with 144€ net per month
• Additional one day off on your birthday
• Access to Corporate Benefits
• Special Employee conditions
• Referral Program Bonus “Talents are knowing good Talents”
• Family Atmosphere & Flat Hierarchies
• Opportunities for further training and development
• Career opportunities withing the LVMH Group

We are already looking forward receiving your application!

• Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI)
• Maintain a strong drive for results and a positive mindset at all times
• Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication
• Develop local and international client book with the ability to recruit and develop top clients
• Demonstrate strong product expertise, engage clients through the details and stories of our products
• Problem-solving in partnership with the management team to ensure that each client issue is properly resolved to the benefit of the business and the client
• Supporting and encouraging the team in achieving daily Sales and sharing knowledge to develop talents

Profil

• 3+ years of leadership experience in retail of Watches & Jewelry
• Significant drive for business results with a passion for creativity, fashion and the Maison
• Strong communication skills, empathy, agile mindset and being a team player
• Ability to develop lasting relationships with people through strong communication
• Prioritization and time management skills in a fast-paced environment
• Fluent in German and English, another language on top is a plus

• Ability to share product knowledge and sales skills with the team