Digital Activation Strategy - Senior Digital Product Manager

at  Wells Fargo

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do and who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
The Strategy, Digital and Innovation (SDI) team forges the strategic direction of Wells Fargo, it provides and manages our digital foundation and common capabilities, and transforms our business models to meet evolving customer needs and grow the company. The investments we are making will help the company create innovative digital banking experiences, and make it easier for customers to achieve their financial goals.

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 4+ years experience in digital product management, digital strategy, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Previous experience at a strategy consulting firm or digital/corporate strategy within Financial Services, FinTech, or Big Tech
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Ability to synthesize complex topics, independent quantitative and qualitative analysis, and competitive insights into a cohesive story for senior leadership
• Strong problem solving and decision making skills including the ability to perform quantitative and qualitative analysis and comfort working through ambiguity
• Knowledge of and interest in digital financial technologies
• Strong Microsoft PowerPoint and Excel skills
• Strong ownership mindset and sense of urgenc

Wells Fargo is seeking a professional to join the Commercial Banking/ Corporate & Investment Banking (CB/CIB) Digital Activation Strategy Team. This is a smaller group within the broader CB/CIB Digital Client Lifecycle Management organization. Our focus is on developing, implementing & tracking strategies while partnering with teams across CB/CIB Digital, SDI, and beyond to drive increased adoption and engagement with our digital solutions and enable the development, launch, and adoption of best-in-class products, services, and capabilities for clients and employees. We do this via a combination of performing industry and competitive research, leveraging and consolidating quantitative and qualitative data to identify opportunities, and supporting delivery & execution of key activation programs.

In this role, you will:

• Review and analyze basic content for strategy/creation, customer experience, data/analytics, market research, or digital product/portfolio management
• Leverage qualitative and quantitative analysis to identify blockers to digital activation
• Identify drivers of service call volumes and promote paths to digitization of the service cases through training, enablement and product recommendations
• Ultimately increase digital enrollment and activation levels for high priority products and populations
• Work across teams within the CB/CIB Digital environment as well as within the larger enterpriseIdentify opportunities for new CB/CIB Digital Activation initiatives
• 
  
• digital business plans, programs and initiatives within scope of responsibilities

• Exercise independent judgment to support strategy engagements across CB CIB Digital teams and gaining experience and expertise to lead smaller or shorter-term engagements
• Exercise independent judgment while developing expertise in the on digital initiatives, policies, procedures and/or compliance requirements

Required Qualifications:

• 4+ years experience in digital product management, digital strategy, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Previous experience at a strategy consulting firm or digital/corporate strategy within Financial Services, FinTech, or Big Tech
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Ability to synthesize complex topics, independent quantitative and qualitative analysis, and competitive insights into a cohesive story for senior leadership
• Strong problem solving and decision making skills including the ability to perform quantitative and qualitative analysis and comfort working through ambiguity
• Knowledge of and interest in digital financial technologies
• Strong Microsoft PowerPoint and Excel skills
• Strong ownership mindset and sense of urgency

Job Expectations:

• This role is not eligible for visa sponsorship
• Must be willing to work on site at one of the locations listed