Digital Technology Specialist - Modern Work & Copilot

at  Microsoft

In SMC and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft’s next $100 billion-dollar business - this is where you come in.
As part of local subsidiaries or Digital Sales centres around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning.
If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.
Microsoft Technical Specialists identify and win over the technical decision maker in the Business and IT department of our Small, Medium, Corporate Customers. You will drive technical decisions at the customer that helps them achieve Business value with the Microsoft Platform, and thereby secure long-term sustainable growth for Microsoft. You will be a key leader to helping customers embrace and succeed through digital transformation. This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise. This role is flexible in that you can work up to 50% from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

REQUIRED QUALIFICATIONS

• Relevant certifications from Microsoft or competitive platforms AND technical pre-sales or technical consulting experience.
• OR Bachelor’s Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience
• OR equivalent experience

ADDITIONAL OR PREFERRED QUALIFICATIONS

• Experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management
• Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture)

• You will engage with customer technical decision makers and anticipate customer needs and issues proactively through data gathering.
• Engage in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process as well as share competitive insights from customer sessions with colleagues and escalate/resolve competitive situations to influence compete strategies.
• You will provide strategic, technical input based on Microsoft capability to contribute to strategy development, leveraging partner and internal teams.
• You will identify and apply your knowledge of Microsoft 365 & Copilot to oversee customer demonstrations (e.g. Product walkthroughs, Scenario based presentations, running through Q&A sessions etc) based on specific asks by our customers in our initial sales engagements. Leverage partner/customer teams as needed to prove capabilities and integration into customer environment. Review partner demonstrations and provides feedback to ensure alignment with Microsoft standards.
• You will build your readiness plan and proactively identify learning gaps. Grow domain knowledge and practice expertise by communicating with customers, partners and senior colleagues to expand knowledge of architecture.
• You will conduct group training or one-to-many events (e.g., workshops, Webinars) or leverage existing scale enablement programs to present and educate customers and colleagues on the capabilities and benefits across Microsoft solutions/products.
• You will monitor and respond to internal and external tech community posts, attend community calls, sessions, hackathon, etc., and act as a mentor for your technology area and contribute and participate in Customer Executive Briefing Center sessions.