Engineering Supervisor

at  Pan Pacific London

Pan Pacific London brings understated, comforting, and approachable luxury to London’s premium Square Mile. With its elegant design juxtaposing old and new London architecture, the hotel fuses together wellbeing innovation and impeccable service as a hallmark across a myriad of dining and drinking destinations. Discover a different side of London, from market stalls to Michelin-star restaurants and iconic landmarks, all within easy reach of the hotel.

ABOUT YOU

We are looking for a passionate and guest focused Engineering Supervisor to join our incredible Engineering team at Pan Pacific London.
You show confidence, empathy and professionalism when dealing with guests and associates alike. You are calm under pressure and you desire to deliver the best experience for our guests.
If you are dedicated to providing exceptional care while demonstrating great pride and attention to detail in your work and you put people at the heart of every decision you make, then we would love to hear from you.

JOB SUMMARY

Working as the Engineering Supervisor, you will work closely with the Assistant Chief Engineer and Director of Engineering to oversee the efficient operation of the engineering department, and the hotel as a whole. This is to include, but not limited to planned and reactive maintenance to the fabric and all associated areas and services with the hotel to ensure that all guests are well looked after and assisted during their stay. Your tasks as an Engineering Supervisor will include but not be limited to:

• Assist in leading the engineering team and ensure the optimum running of the department, along with the development of their skills and knowledge
• Proactively and reactively maintain all areas of the hotel and areas within our demise in a courteous manor, ensuring Pan Pacific standards of service are adhered to at all times
• Ensure that every job/task have been completed to the highest standards, and should any job/task not be completed then every effort should have been made to do so
• Ability to take on more tasks in addition to the ones previously stated, and within a reasonable timeframe
• Ensure all team have been correctly trained on all aspects of their daily duties and tasks, and offer support as and where required
• Regularly monitor and update departmental SOP’s, to include all training as and where required, alongside keeping the track of training records
• Maintain effective communication within the department, and address any issues or concerns in a timely manner
• Liaise with other departments, ensuing good communications and to offer support should it be required

• Assist in leading the engineering team and ensure the optimum running of the department, along with the development of their skills and knowledge
• Proactively and reactively maintain all areas of the hotel and areas within our demise in a courteous manor, ensuring Pan Pacific standards of service are adhered to at all times
• Ensure that every job/task have been completed to the highest standards, and should any job/task not be completed then every effort should have been made to do so
• Ability to take on more tasks in addition to the ones previously stated, and within a reasonable timeframe
• Ensure all team have been correctly trained on all aspects of their daily duties and tasks, and offer support as and where required
• Regularly monitor and update departmental SOP’s, to include all training as and where required, alongside keeping the track of training records
• Maintain effective communication within the department, and address any issues or concerns in a timely manner
• Liaise with other departments, ensuing good communications and to offer support should it be require