Epic Bridges Analyst

at  Deloitte

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Bridges Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

ADDITIONAL REQUIREMENTS

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

WORK YOU’LL DO/RESPONSIBILITIES

• Manages and maintains the interfaces between Epic and other 3rd party systems.
• Develops, tests, and troubleshoots Epic interfaces, ensuring they meet clinical and business needs.
• Focuses on the technical aspects of data integration.
• Configures and optimizes interfaces, ensuring high performance and reliability.
• Provides day-to-day support and issue resolution.
• Monitors interfaces, resolves incidents, and ensures continuous operation, Use monitoring tools to track interface performance and detect issues
• Manages the underlying infrastructure.
• Ensures servers and networks supporting the interfaces are functioning correctly.
• Oversees projects involving interface implementations or upgrades.
• Diagnose and resolve integration issues, ensuring minimal disruption to healthcare services.
• Coordinates between teams, manages timelines, and ensures project goals are met.
• Manage, Resolve, triage and document incidents, including their resolution and impact.
• Create and modify interfaces to meet changing clinical and business requirements.
• Thoroughly test interfaces to ensure they function correctly and meet performance standards.
• Maintain detailed documentation of interfaces, including configurations, workflows, and changes.
• Develop user guides and training materials to support end-users and IT staff.
• Liaise with vendors for support and to stay updated on best practices and new features
• Work with Epic TS to resolve any Interface issue and configuring AIPs
• Collaborate with Client team on the intake, governance, change management processes
• Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
• Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes

OUR PURPOSE

Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments.