File Support Assistant

at  Sussex Police

Division / Department - Criminal Justice
Grade - Grade 8
Status - Full Time and Part Time Available
Contract Type - Fixed Term Contract
Salary Grade Range - £26,487 - £28,302
Working Hours - 37.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Brighton, John Street

CHIEF CONSTABLE TIM DE MEYER & CHIEF CONSTABLE JO SHINER

The Role & Key Responsibilities
From your first day with us you will be part of a policing family making a real difference.
It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe.
The File Support Assistants will be part of the File Support Team and will be responsible for quality assurance, review and build of Manual of Guidance forms and other case file documentation as required according to the latest Director General Guidance.
In this role you will provide a high-quality customer focused support and administration service, ensuring the timely completion of Manual of Guidance forms and other case file documents, (e.g. PNC Prints and custody records) as required according to the latest Director General Guidance.
You will also take responsibility for efficiently facilitating the digital uploading of case file documents to Niche whilst ensuring effective case progression of each case; to minimise the burden on frontline staff.
The role expects you to proactively identify potential blockers to effective service delivery and take action to overcome inhibitors to case progression; to assist Officers with the building of Not Guilty Anticipated Plea (NGAP) prosecution files for court through the completion of evidence and supporting documentation in accordance with Home Office guidance and liaise with the Officer in the case and determine the assistance to be provided and proceed accordingly.

As a File Support Assistant your duties will also include:

• To co-ordinate with the Crown Prosecution Service and manage expectations in relation to timescales for delivery.
• Obtain any evidence / statements from relevant colleagues and circulate disclosure request forms to those involved in the investigation.
• Ensure all digital evidence is in the correct format; clipping and redacting where it is required.
• Create and maintain accurate and comprehensive disclosure schedules for all relevant unused materials collected during a criminal investigation for the Officer in charge (OIC) to review and approve.

Skills & Experience

We are seeking individuals with the following skills, knowledge and/or experience:

• Educated to GCSE level Maths and English or equivalent level experience
• Proven ability to accurately review and assess information from a variety of sources in a timely manner.
• Problem solving - Ability to problem solve in a fast-paced environment, connecting the links to other business areas / issues. Ability to diagnose the cause, propose options for resolution and proactively deliver the solution themselves or through others.
• Communication – confident communicator with an ability to engage quickly and build effective working relationships with a diverse range of stakeholders. Ability to competently contract, influence and articulate options to all levels.
• Proven customer service experience.
• Proven ability to deliver high quality work with minimal supervision in accordance with agreed timescales.
• Proven ability to appropriately manage sensitive and confidential information.
• Good IT literacy - ability to do basic analysis of trends in data reporting to be able to produce clear summaries, and present accurate data, requiring a keen eye for detail.
• Accurate typing skills and attention to detail
• Proven ability to work effectively within a team whilst managing their own caseload.
• Sound understanding of the Police Service and the context in which it operates.

Why Work With Us?
Policing is an exciting 24/7 business and we all have commitments outside work. We’re invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working.

We take pride in looking after our people and offer a variety of benefits;

• career progression
• contributory pension scheme (LGPS)
• generous annual leave allowance
• discounts for everyday spend
• on-site gyms and a range of sports clubs
• generous and supportive parental leave
• financial and mental wellbeing guidance and support
• discounted contributory healthcare scheme

Further Information
Contact Penny Slater for any questions:
Email: penny.slater@sussex.police.uk or CJ.Secretariat@sussex.police.uk
This role can be performed using hybrid working, working from the office and other locations including home.
You will need to commit to be based in the office for the initial training (we anticipate it will be a 4-week period).
Diversity Statement
We are only as good as our people. It’s important that our officers and staff can be themselves in the workplace and we know that as an organisation we’ll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.
We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.
Additional Information
Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.
This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.

Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;

• vacancies in collaborated units are available to all officers and staff across both Forces
• vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
• if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment

Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.
Job Detail
Reference number

IF YOU HAVE APPLIED FOR THIS ROLE WITHIN THE LAST 6 MONTHS YOU ARE NOT PERMITTED TO APPLY.

Chief Constables’ Message
We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.
We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.
We wish you all the very best with your application.

As a File Support Assistant your duties will also include:

• To co-ordinate with the Crown Prosecution Service and manage expectations in relation to timescales for delivery.
• Obtain any evidence / statements from relevant colleagues and circulate disclosure request forms to those involved in the investigation.
• Ensure all digital evidence is in the correct format; clipping and redacting where it is required.
• Create and maintain accurate and comprehensive disclosure schedules for all relevant unused materials collected during a criminal investigation for the Officer in charge (OIC) to review and approve