Financial Controls & Compliance Manager, CX Finance

at  Cisco Systems

WHO YOU ARE

You are a strong communicator who thrives in fast-paced environments with tight deadlines. You excel at providing timely responses and ensuring clarity on the status of various tasks. Your attention to detail is reflected in your thorough documentation, which supports both transparency and accountability in your work.
You’re also comfortable navigating ambiguity, allowing you to adapt quickly to changing circumstances. With a shown understanding of accounting and financial statement risks, combined with exposure to project management and Cisco’s change implementation processes, you contribute effectively to driving projects forward while mitigating potential risks.

MINIMUM REQUIREMENTS:

• Bachelor’s Degree in Finance, Economics or Accounting
• 6+ years of relevant Internal audit experience/SOX, Finance/Accounting with knowledge of risk, controls and compliance
• Advanced proficiency in English, both written and verbal

PREFERRED QUALIFICATIONS:

• CPA or Big 4 experience preferred
• You have experience initiating operational improvements or establishing critical initiatives
• You are able to communicate optimally with strong interpersonal skills with the ability to work with cross-functional teams
• You have excellent organization skills with attention to detail

In the Finance Compliance Manager role, you must maintain and elevate the Compliance program for the CX Finance & Operations organization. You will help drive accountability and governance throughout the enterprise. You are understanding and helping to identify risks and controls.

• Help reviews the efficiency of controls and processes.
• Carry out audits of key processes and help identify areas of improvement.
• Work cross-functional with other teams to mitigate risk.

Key responsibilities include working with x-functional teams and performing ongoing audits to ensure CX and Ops stay in sync with policies governance and controls optimally. Activities include but are not limited to the following:

• Handle SOX controls, walkthroughs, and narratives by thoroughly understanding end-to-end processes, conducting quality reviews on process changes, coordinating cross-functional risk assessments with key partners and control owners, and take ownership for control remediation, testing, and quarterly compliance certifications.
• Improve controls by reviewing existing frameworks, identifying gaps, and ensuring alignment with key risks, while collaborating with stakeholders to implement improvements that strengthen risk mitigation and compliance.
• Collaborate with GPS on procurement compliance, improving Purchase Requisition creation and approval processes, and conducting procurement audits and analyses within the CX organization.
• Lead ad-hoc projects to assess financial, business, and operational risks by documenting process flows, crafting Risk & Controls Matrices (RACM), and developing detailed narratives.
• Ensure compliance with the Global Renewal Policy by auditing and testing the integrity of data, policies, systems, and controls related to ATR and ARR reporting.
• Update policies impacting Services Revenue and metrics, such as contract date changes, to ensure accuracy and alignment with business objectives.

You will operate as a Strategic Partner to CX and Ops finance/business teams, SOX Process Leads, SOX IT, Global Procurement, external auditors, and respective cross-functional organizations. You will be responsible for setting expectations and performing Internal Control Readiness assessment activities.