Fishing Dept Sales Associate

at  Individually Owned and Operated Ace Hardware Store

Do you love to fish? Do you know what kinds of lures and bait to use for different fish? Knowledgeable about fishing rods? Then Apply now!
We are seeking an experienced and knowledgeable sales associate for our Fishing department.
Position Summary
We are seeking friendly, courteous sales staff who excel at a variety of responsibilities from customer service, to merchandising and stocking. MUST have fishing experience and knowledge. You should be a service-orientated individual seeking challenges and opportunities who thrives in a local business.
The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise
product, and support the store management team.
Retail experience is preferred, although a passion for people and a positive, cheerful attitude is the key to being hired. This is a great
chance to work in a classic retail environment that employs many longstanding team members from diverse backgrounds. You will be
required to work at least one weekend day, and must be able to speak and write English proficiently.
Major Responsibilities

THE MINIMUM REQUIREMENTS FOR THIS POSITION INCLUDE:

Fishing experience
Education/Training: High School degree, some college preferred. Possess a vast product knowledge of hardware related
products along with a willingness to learn.
Experience: Sales and marketing experience with retail programs, establishing relationships and working with customers
Previous experience in a retail environment either in marketing, sales, or back office.
Skills/Knowledge: Knowledge of retail computer systems, MS Word and Excel a plus.
A commitment to service excellence and customer satisfaction
Solid team player with excellent interpersonal skills
Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task
Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business
Physical Requirements

THE MINIMUM PHYSICAL REQUIREMENTS FOR THIS POSITION INCLUDE:

Must be able to lift 40 pounds frequently to load and unload customer orders.
Ability to stand for an extended period of time
Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set
forth

Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards
Maintain awareness of all promotions and advertisements.
Execute the daily operational, day-to-day goals and priorities assigned by store management
Assist in the training and development of peers
Actively participate in daily huddle meetings
Uphold merchandising and store cleanliness standards
Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
Responsive of safety issues
Conscious of shoplifting activity
Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
Solicit customers to open an Ace Rewards card
Answer customers questions and provide information on procedures and policies