Floor Supervisor (CANAL WALK)

at  Toys R Us and Babies R Us South Africa

Job purpose:
To provide support and work in tangent with the Store Manager/Assistant Manager and Admin Manager to ensure store sales targets are met and deliver fantastic customer service whilst effectively planning, organizing and controlling all operations of a retail store in accordance with the Company’s standards and procedures. This document must be read in conjunction with the performance appraisal document and forms part of the employee’s terms and conditions of employment.

KEY SKILLS NEEDED:

• Sales driven.
• Fantastic customer service skills.
• Highly motivated and target driven.
• Excellent selling and communication skills
• Mentoring and coaching staff.
• Ability to work under pressure and handle challenging situations.
• Conflict Management.
• Appropriate Computer skills.

JOB DESCRIPTION

• Reporting on fast and slow sellers to the Store Manager;
• Participating in stock takes and stock counts;
• Minimize stock loss;
• Minimize expenses in area of responsibility;
• Maximize sales in all areas;
• Protect Company’s assets in area of responsibility

ENTRY REQUIREMENTS

• Matric Certificate;
• Must have own or reliable transport to be able to work shifts
• Minimum of 1 year within a Retail Environment.

Please refer the Job description for details