General Practitioner, Student Health

at  Massey University

GENERAL PRACTITIONER, STUDENT HEALTH

Position Purpose: To provide competent patient centred, culturally appropriate care that
address individual and whanau health needs and promotes wellness to a
defined population. Care will be based on latest evidence and guidelines
and meets legislative requirements.
To work collaboratively with other health providers, work closely with the
nursing team to provide clinical guidance, and support.
Work with management team to input into, systems, process, and
programmes within the health services to meet Health Care standards,
including Health and Disability and requirements as outlined by Te Whatu
Ora, contracts held with health partners. Services also comply to the
Education (Pastoral Care of Tertiary and International Learners) Code of
Practice 202I, Te Tiriti o Waitangi, Health, and Safety requirements,
internal policy, and frameworks.
Department: Student Wellbeing
Location: Palmerston North
Reports to: National Manager Primary Health services
Responsible for: Nil staff
Delegations: Nil
Job Title: General Practitioner, Student Health
Key relationships: Internal External
Health, Counselling and Student Local and national service providers
Care services Te Whatu Ora
Clinical Staff and Health Service Regional Partners – PHO
Management Health Agencies including local and
Halls of Residence national service providers.
Directors and Heads of academic Appropriate pastoral care and
colleges and units support agencies
Academic and Professional staff Ambulance personnel
Directorate Student Alumni and Community and secondary
Global Engagement providers
Student representative bodies and District Nurses
associations Other health professionals
Patients/whanau
Massey University: We are a world-leading university in many academic disciplines and fields
of research. Our point of difference is research that is connected to
community and industry. Our researchers are developing expertise and
skills to advance human knowledge and understanding. Working together
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across disciplines and locations, we solve national and global problems
through fundamental, applied and interdisciplinary research, while
culturally and artistically enriching our world.
We are deeply committed to being a Te Tiriti-led university,
demonstrating authentic leadership in contemporary Aotearoa New
Zealand as we uphold Te Tiriti o Waitangi, the founding document of our
nation, and its principles through our practice. We embrace this not just
as an obligation but as a real opportunity for the nation and its people.
Our educators are preparing a new generation of global leaders. Our
students are diverse and are attracted to Massey because they want to
achieve their personal goals or make their mark in the world. They
experience world-class learning that recognises their intellectual and
cultural strengths, expands their horizons and prepares them to
contribute to a rapidly transforming world with skills, critical and creative
thinking and leadership.
We will be renowned for our passion and caring attitude. All Massey
campuses will be innovation ecosystems, acting as magnets for smart
enterprises. Wherever we are, we will operate in partnerships founded
on respect, trust and mutual benefit. Massey is not only defined by what
we do, but by how we do it.
About this area Ngā Ratonga Tauira Student Services guides and supports our tauira
through their Massey Experience. This is achieved by ensuring: students
are enabled to achieve personal and academic success; students are
engaged with the University and are empowered to participate in their
community and to grow their whole self. As a team we take a strengths-
based approach to our work and are committed to a culture of
continuous improvement.
Those working in Oranga Tauira / Student Wellbeing collaborate with a
range of other professional and academic services across the University
to deliver proactive and responsive services that contribute to the health
and wellbeing of students on campus and at a distance.
Short term counselling and psychological interventions for students as
well as a range of other proactive and psychoeducational events and
interactions are the core business of the counselling team. Staff provide
primary care interventions to students who experience a range of mental
health challenges and aid all staff to support students to on their
academic journey and seek appropriate referral sources for more
complex and chronic presentations. In addition, the team responds to
critical incidents and sexual harm events experienced by students.
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Massey core capabilities

At Massey we are Tiriti-led, upholding Te Tiriti o Waitangi principles through our practice, we:

• Demonstrate awareness of Te Tiriti o Waitangi and its contribution to Aotearoa New Zealand

society.

• Understand the relevance of Te Tiriti o Waitangi in relation to the work of the University and

the people we serve.

• Embracing Te Reo in relevant and practical ways in our workplace interactions and engagement

with external stakeholders, giving expression to Tikanga Māori and protocols that
demonstrates that we respect and value Māori conventions in appropriate settings.

At Massey we work together with mutual respect and caring, we:

• Act with integrity and trustworthiness and give credit to others for the work they do.
• Work cooperatively and inter-dependently to foster and promote the One University approach.
• Share knowledge and communicate professionally with courtesy and mutual respect.
• Are ethical in all transactions, working within the parameters of our policies and procedures.
• Are direct, truthful and maintain confidentiality.
• Seek to understand and appreciate our differences.
• Are ethical in all transactions, working within the parameters of our policies and procedures.
• Are direct, truthful and maintain confidentiality.
• Seek to understand and appreciate our differences.
• Keep ourselves and others safe; work together to embrace with the University’s health, safety

and wellbeing policies, procedures and programmes; display commitment by actively
supporting all safety and wellbeing initiatives; and by actively engaging in health and safety
improvement opportunities.

At Massey we are future-focused, results- oriented and strive for excellence, we:

• Take ownership and responsibility for delivering results to support achievement of University

objectives.

• Provide the best quality services to our customers (internal and external) ensuring our

students/ stakeholders are at the heart of everything we do.

• Deliver or support world-class research, teaching and learning and citizenship.
• Take personal responsibility for our performance, take pride in doing our job well, and commit

to ongoing personal and professional development.

• Are motivated and create a positive working environment where our values are reinforced.
• Anticipate and respond with agility and resilience to the changing needs of the University and

the communities we serve.

• Seek ways to improve our services to deliver in an efficient and effective way.
• Embrace technology and apply this innovatively to better meet the needs of those we serve.
• Challenge ourselves to reach our potential and help bring out the best in others.
• Understand how what we do contributes to the objectives of the University.

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Accountabilities
Outcome: Health services at Manawatū campus are accessible, agile that
Service Delivery
meet demand and health needs of the population. Services and Staff meet
Assess, develop, and legal obligations and Te Whatu Ora guidelines, mandates.
plan services to adapt
to the health • Maintaining professional knowledge and standards through continuing
environment.
medical education, and more formal academic education and personal

professional development.

• Involvement in peer review activities and undergraduate and

postgraduate teaching.

• Participating in an annual performance appraisal and setting work and

personal goals for the coming year with a written personal

development plan(PDP).

• Having a working knowledge of legislation that affect medical practice.
• Maintaining a current resuscitation certification at Level 5.
• Maintaining or working towards Fellowship of RNZCGP.
• A professional development plan is required for MoPs, GPEP2 and BPAC.
• Work with the leadership team that health services and staff work

within the Student Wellbeing and Safety framework, and the Massey
policies and processes. Health and Safety, Education (Pastoral Care of
Tertiary and International Learners) Code of Practice 202I, Te Tiriti o
Waitangi.
Primary Health Outcome: Ensure students receive proactive relevant services that
Services promotes increased health outcomes and literacy, in line with expectations
of Te Whatu Ora. Services are responsive to changing wellbeing resources
Health Services are
and support.
accessible, agile to
client need and Health • Demonstrates effective clinical management of patients within

sector direction. scope of practise.

• Understanding and implementing the Health and Disability

Consumers Code of Rights, the Health Information Privacy
Code, the Health Practitioners Competence Assurance Act

and the NZMZ Code of Ethics.

• Providing services courteously and respectfully, with regard to the

cultural needs of the patient.

• Effectively manages and works within the services appointment

scheduling.

• Performs therapeutic or diagnostic procedures based upon

patient’s clinical status and document patients’ response to the

procedure(s).

• Practices as a member of the interdisciplinary team to improve

outcomes for clients with relate to area of practice.

• Recognising when you are unwell or overburdened and taking

action.

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• Reporting as required by legislation when you believe patients or

their families/whanau or the public are at significant risk.

• Consulting, supporting and if needed reporting, colleagues who you

feel are not competent to practice.

• Recognise and have the skill to support students from multiple

cultural and demographic backgrounds, including Māori and
Pasifika student, and members of the LGBTQI+ community in a
culturally sensitive and appropriate manner.
Clinical Leadership and Outcome: Through clinical leadership and consultancy provides expert
Responsibilities advice, interprofessional health care. Awareness, inclusivity, and equity,
best practice standards are foremost and underpinned by the Te Tiriti o
Waitangi.
Demonstrates
effective clinical • Working constructively and harmoniously with other members of the
leadership and centre’s team to ensure patients receive optimal care.

consultancy • Leading or delegating appropriately within the team.

• Collaborating regarding roster development and providing cover to

ensure patients’ needs are met.

• Develop collaborative working relationships with community health

services, DHB and non-government public health providers, ACC and
relevant non health agencies to help address intersectoral issues

affecting the health of their enrolled populations.

• Establishing links with a range of primary and secondary health care

providers and developing initiatives to enable patient centred,
coordinated care that meets the needs of individuals and their

family/whanau.

• Making honest claims for services provided such as ACC, HBL, PHOs and

other service funders.

• Charging for consultation in line with Student Health policy.
• Complete time sheets accurately if applicable.
• Declaring vested interests in services that you may be referring to.
• Returning phone calls in a timely fashion.

Policy, Planning and Outcome: Compliance with care standards and legal and contractual
Procedures. requirements. Ensure supporting process, procedures and guidelines
support best safe practices.
Processes and
procedures support • Maintain knowledge of key Acts and Codes as they apply to the
service functions to Healthcare setting and ensure that legislative and service requirements
ensure efficiency and are adhered to and maintained.
accuracy. • Monitor best practice and benchmarks in Health Care and incorporate
into policies and procedures so the Massey Student Health services

remain relevant.

• Works collaboratively with Massey Student Health services staff - to

ensure a team approach to problem solving and ensure a consistent
application of policies, plans and procedures.

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• Champions quality improvement methodology with a focus on high

standards of care.

• Reporting ‘events” or untoward incidents as per professional standards.
• Participates in peer review, case review and debriefing activities as

required.

• issuing medical practitioner supply orders for pharmaceuticals used

within the health systems.

• Using the patient information system (MedTech or equivalent)

effectively, (Read) Codes, advanced forms and re-call systems.

• Completing ACC, insurance and other reports within 20 days of receipt.
• Sending referral letters within 10 days.
• Completing event/incident forms as per company policy.
• Completing tasks in a timely fashion, or delegating if absent.

Qualifications and Experience

• Registered as Medical practitioner with the Medical Council of New

Qualifications:

Zealand

• Ideally have or working towards Vocational Registration as a General

Practitioner in New Zealand
Experience: • Experience as a General Practitioner or in Family Medicine/Primary Care
Skills/Knowledge/ • Advanced clinical assessment and management skills.

Behaviour • Skills in problem solving, priority setting, delegation, and planning.

• The ability to communicate effectively with all levels of staff and

develop relevant networks.

• The ability to work in a wide range of patient settings across the

continuum of care.

• Advanced communication and interpersonal skills

Capabilities - Behaviour
Communication • Excellent written communication including reports and guideline
development, strong oral skills to communicate with staff, health professionals

Essential and lay people both individually and in groups even when under pressure.

• Able to build relationships with community and cultural groups to enable

appropriate referrals and facilitate networking.

• Understanding the needs of the broader University teams to ensure effective

and regular coordination between a variety of multi-disciplinary teams.

• Relationship building and conflict resolution skills.

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Capabilities - Technical

• Knowledge of health systems and services.

Service

• Knowledge of the regulations and laws relevant to their organisation.

management

• Strong planning and organisational ability.

Essential • Ability to analyse statistical information and government reports.
Pre-employment checks
Essential • Requirement to pass a Criminal and Traffic Convictions (Security) Check

performed by the Ministry of Justice.

• Requirement to pass a Qualifications Validation Check.
• A safety check in accordance with the Vulnerable Children Act 2014 and

the Vulnerable Children (Requirements for Safety Checks of Children’s
Workers) Regulations 2015 is required. Part of this process includes a
requirement to pass the police vetting part of the safety check.

Please refer the Job description for details