House of Dawn - RICHMOND LOCATION - HIRING Host/Lead host/Assistant host

at  House of Dawn

House of Dawn specializes in Modern and Delightful Asian fusion cuisine with globe inspirations and also offers a large cocktail lounge area, the first of its kind in Richmond.
We are currently looking for experienced individuals who drive positivity, quality and consistency - a team that loves food and beverage, people, most importantly likes to have fun!
Job Positions: Hosetss

REQUIREMENTS:

• Previous minimum 1-year experience as Hostess/Lead Hostess at a high-volume restaurant
• Previous Opentable experience or relative Reservation Software is an asset
• A passion and commitment to hospitality, teamwork, fun and the guest experience.
• A commitment to fostering a supportive and engaging experience for your team members and guests.
• A willingness to learn and an openness to feedback, coaching, and mentorship.
• Scheduling flexibility (Must be available on Weekend)
• Work Permit

• Welcome and greet guests as they enter the restaurant, offering a warm and friendly introduction.
• Assist the guests over the phone with warm and friendly manner for different guests needs
• Manage guest reservations, record special requests, and arrange seating accordingly.
• Provide guests with accurate wait times, ensuring they have a comfortable waiting area.
• Maintain a well-organized reservation book and seating plan to optimize table allocation.
• Coordinate with the servers and management team to manage smooth table turnovers and ensure efficient seating.
• Escort guests to their assigned tables, presenting menus
• Handle guest inquiries, including menu information, directory in neighourhood, and special requests.
• Monitor table rotations with frequent table status update to balance the workload for servers and optimize guest flow.
• Assist in setting up the dining area, ensuring that tables are properly arranged and clean.
• Perform other job duties as requested by management team