HR Administrator

at  COINS

JOB DESCRIPTION

HR (EMPLOYEE SUCCESS) ADMINISTRATOR We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what’s important to them. What does Access offer you? We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you’ll also have one charity day allocated to support a cause that matters to you. There are plenty of other perks. Apply to find out more. About you: Either new to your HR career (or Employee Success -ES – as we like to call it at Access) or an experienced administrator but driven by process improvement and will enjoy an ever-changing environment which allows for exciting project involvement within Employee Success at Access. You’re a self-starter, that can follow a process through and balance a large variety of work with varying deadlines and priorities. A team player who is passionate about customer service, who thrives from working alongside and learning from others. You are proactive and have a real passion to make things better, every day. No day is a dull day; you will enjoy daily communication with employees as you support the ES team with the onboarding, life cycle changes and offboarding of employees at Access. Success comes in the form of helping drive a fantastic life cycle experience through administration, system and data maintenance as well as having an acute attention to detail with a commitment to make sure the People data is the best it can be within the ES function. Day-to-day, you will: Provide administrative support for onboarding new hires via Access Assist, including conducting background checks (DBS, health screening, employment history), setting up new starters in the People system, and maintaining records of employment documentation. Manage the employee life cycle, handling job changes, role moves, right to work changes, family-friendly moments (e.g., maternity/paternity leave), and the offboarding process, ensuring smooth communication with Payroll and relevant teams. Ensure internal ES systems are accurate and up-to-date, supporting data cleanse activities, and reviewing employee benefit applications through the benefits platform. Participate in internal and external audits for compliance, contribute to ES team projects alongside ES Assistants and Advisers, and handle any ad-hoc duties to support the ES Operations team. Your skills and experiences might also include: Passionate about providing excellent customer service to employees, with a strong focus on maintaining accurate employee data and challenging discrepancies to ensure compliance. Thrive in a high-volume, fast-paced environment, staying adaptable, proactive, and embracing change as the company evolves. A great communicator with an eye for detail, seeking to resolve conflicts and improve processes while working within Access’ policies and procedures. Possess good IT skills (especially MS Office and internal systems), eager to learn new skills and develop with the role, while contributing to a fun-loving team and promoting the Access way. What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you’re excited about this role, (even if your previous experience doesn’t align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together. Love Work. Love Life. Be You

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