Human Resource Officer

at  Queensland Fire and Emergency Services

About us
The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and vertical rescue, severe weather incidents, remote and swiftwater rescue, and provides a number of functions supporting community safety outcomes.
The department encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), as well as the broader department which work together to pre-empt, prevent, mitigate and manage the consequences of fires and other emergencies on Queensland communities and support our large volunteer membership across the state.
The QFD is an organisation that is focused on reframing the department’s relationship with Aboriginal and Torres Strait Islander peoples, communities, and organisations through the Path to Treaty, Closing the Gap and building our cultural capability.
Purpose of the role
Human Resource Services is responsible for providing professional advice and support to regional and state office managers and staff across the employee lifecycle including employee entitlements, Human Resource (HR) systems, establishment management and local recruitment and selection. The team also contributes to the design, development and delivery of HR initiatives, policies and resources to ensure compliance and best practice in alignment with whole-of-government, departmental and business unit needs.
You will be a valued member of the team, working closely with staff, managers and decision makers to progress day-to-day human resource entitlements and activities. You will liaise with Queensland Shared Services (as provider of QFD payroll services) and subject matter experts to ensure timely innovative fit for purpose outcomes. You will also contribute to building HR capability across our diverse workforce through system support and continuous improvement of business processes and other resources.
Key requirements

Highly desirable requirements

• Knowledge and/or experience in contemporary HR management and best practice.

Your key accountabilities

Your part in the ongoing success of our department, in supporting frontline services will see you responsible for a variety of work, including, but not limited to:

• Provide quality advice and support to ensure effective application of HR policy, procedures and resources.
• Ensure the effective use of HR systems and program governance through validation of documentation, user training and records management.
• Maintain knowledge and awareness of HR practices, systems and resources to ensure compliance with current legislation, and whole-of-government and departmental policies, procedures and standards.
• Liaise and maintain effective working relationships with internal and external stakeholders to understand business needs and ensure activities are delivered in a timely and efficient manner.
• Contribute to HR capability across the workforce through the design and implementation of (online and face to face) procedures, guidelines and resources, including recommendation for continuous improvement.
• Assist with the preparation of documentation and reports to support governance, compliance and evidence-based decision in accordance with departmental requirements.
• Participate in projects and working groups to ensure outcomes are delivered within agreed timeframes and meet business and client’s needs.
• Contribute to team cohesiveness and capability through participation in professional development opportunities and promotion of a positive environment respectful of the views of others.

Capabilities
To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the “key accountabilities” for this role:
Leadership Competency Stream - Individual Contributor (leading self)

Vision

• Stimulates ideas and innovation
• Makes insightful decisions

Results

• Builds enduring relationships
• Drives accountability and outcomes

Accountability

• Fosters healthy and inclusive workplaces
• Pursues continuous growth

Once you join us we will want you to exemplify the QFES shared values:

• Respect
• Integrity
• Trust
• Courage
• LoyaltyThis work is licensed under a Creative Commons Attribution 3.0 Australia License.

Your part in the ongoing success of our department, in supporting frontline services will see you responsible for a variety of work, including, but not limited to:

• Provide quality advice and support to ensure effective application of HR policy, procedures and resources.
• Ensure the effective use of HR systems and program governance through validation of documentation, user training and records management.
• Maintain knowledge and awareness of HR practices, systems and resources to ensure compliance with current legislation, and whole-of-government and departmental policies, procedures and standards.
• Liaise and maintain effective working relationships with internal and external stakeholders to understand business needs and ensure activities are delivered in a timely and efficient manner.
• Contribute to HR capability across the workforce through the design and implementation of (online and face to face) procedures, guidelines and resources, including recommendation for continuous improvement.
• Assist with the preparation of documentation and reports to support governance, compliance and evidence-based decision in accordance with departmental requirements.
• Participate in projects and working groups to ensure outcomes are delivered within agreed timeframes and meet business and client’s needs.
• Contribute to team cohesiveness and capability through participation in professional development opportunities and promotion of a positive environment respectful of the views of others

Accountability

• Fosters healthy and inclusive workplaces
• Pursues continuous growt