Job Number:
J0924-0289
Job Title:
Information Specialist (Help Desk Level II), Information Technology
Job Type:
Permanent Full Time
Job Location:
Pembroke
Job Category:
Information Technology (IT)

of Open Positions:

1
Department:
Information Technology (IT)
Union Group:
Canadian Union of Public Employees (CUPE)
Date Posted:
September 24, 2024
Closing Date:
October 1, 2024
Salary:
$31.77 - $32.71/Hour
Job Level:
3
Hours/week:
37.5
Shift(s):
Monday to Friday, Days (standby hours required)

REQUIREMENTS:

• Two year Community College diploma in Computer Technology or equivalent
• Minimum of 2 years current related experience
• Experience providing Client or end user support, including hardware/software support
• Experience in performing effectively in a detail-oriented work environment requiring a high degree of personal organization and accountability
• Experience with projects demonstrating analytical/problem solving skills in systems analysis and design, program coding, program testing and debugging
• Experience in Microsoft platforms and programming tools
• Experience with database design, implementation, and management
• Experience with Crystal Reports and/or other report writing tool
• Demonstrated ability to prepare and maintain system documentation’s and write user guides
• Ability to multitask and prioritize work assignments
• Excellent interpersonal and communication skills
• Exercise sound judgment and maintain a high degree of confidentiality
• Ability to be flexible, versatile and adaptable in day-to-day activities
• Computer equipment maintenance skills including PC and Peripheral equipment, setup, configuration and troubleshooting
• Knowledge Networks and Internetworks, related connectivity devices, TCP/IP Protocol suite and related security risks and remedies
• General understanding of Industry Standard Security protocol, i.e. SSL, PKI, Digital Certificates, etc
• Knowledge of supported software packages: MS Office, Exchange, SQL Server, IIS, Windows 2000/2003 Server, Windows NT/98/2000 and XP
• Embodies the LEAN ideology by actively and continually seeking opportunities for continuous improvement
• Must have demonstrated ability to meet the attendance standards of the Hospital
• Bilingualism preferred (French/English)
  Pembroke Regional Hospital values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. If you require accommodation during the recruitment process please contact the Human Resources Assistant at rachel.pecoskie@prh.email. We thank all candidates for their interests; however, only those selected for an interview will be contacted. This position, if unionized, and any appointments are subject to the terms and conditions of the Union group’s Collective Agreement.

Please refer the Job description for details