Inside Sales Representative

at  Certara

Overview:
Certara is hiring an Inside Sales Representative for our Software division for EMEA division focusing on driving growth for Certara’s existing solutions, managing inside sales for tier 3 Life Sciences companies. In this role, you will build and maintain a thorough understanding of Certara software products and services and work closely to manage and grow our existing business through our inside sales model, but also leveraging other Certara Divisions and Certara Software strategic partners. The role requires industry knowledge including competitive landscape, solution linkage, understanding and uncovering key requirements, in order to properly position our software solutions within your assigned accounts.
This role requires strong initiative, self-motivation and collaborative skills to work with other team members within and externally to Certara. The ideal candidate for this position will possess a strong sales aptitude and a willingness to grow sales utilizing complex sales methodologies and approaches.
You will develop, coordinate, and implement plans designed to increase existing business and create/capture new opportunities. You must be keenly aware of organizational growth initiatives related to the life science market and target customer segments, as well as Certara’s potential to meet customer needs with our software products and services. Ultimately, you are responsible for bookings and revenue growth through consistent lead follow-up and renewal management for your customers.

Responsibilities:

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Understanding customers’ needs and identifying sales opportunities.
• Answering potential customers’ questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.
• Grow sales by successfully initiating client contacts, generate new leads, and follow up on assigned leads.
• Document communication/discussions and all opportunity details in SalesForce.com to ensure a tracked record of existing correspondence and/or future next steps required.
• Meet/exceed sales quota on a monthly, quarterly, and annual basis.
• Follow Certara processes and best practices for properly working Marketing Qualified Leads (MQLs)
• Document all activities (phone and email outreach) within our Salesforce Lightning CRM

Qualifications:

• 3+ years as an inside sales representative or business development manager, preferably within the top 50 pharmaceutical companies and enterprise B2B SaaS industry or equivalent experience.
• Bachelor’s degree (in a science discipline) or equivalent work experience, Master’s degree or advanced business degree in the science discipline is preferred
• Excellent communication skills, both verbal and written
• Attention to detail for capturing all sales interaction into Salesforce
• Strong organizational skills with the ability to multi-task and set priorities
• Ability to work in a high energy team environment
• Able to fully utilize the MS Office suite (Excel/Word/PPT)
• Salesforce experience is highly valued
• Proven track record of high level of sales performance in a competitive, dynamic marketplace
• Speaks fluent English

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Understanding customers’ needs and identifying sales opportunities.
• Answering potential customers’ questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.
• Grow sales by successfully initiating client contacts, generate new leads, and follow up on assigned leads.
• Document communication/discussions and all opportunity details in SalesForce.com to ensure a tracked record of existing correspondence and/or future next steps required.
• Meet/exceed sales quota on a monthly, quarterly, and annual basis.
• Follow Certara processes and best practices for properly working Marketing Qualified Leads (MQLs)
• Document all activities (phone and email outreach) within our Salesforce Lightning CR