Insurance Verification Specialist

at  Arizona Eye Consultants

INSURANCE VERIFICATION SPECIALIST

Have you dreamed of working in the medical field but weren’t sure where to start? Do you want to use your strong interpersonal skills to help others? Are you an organized person who likes working in a team environment? If so, a position as an Insurance Verification Specialist might be the fit for you. Insurance Verification Specialists are one of the most sought-after medical professionals, and the position allows for career growth and certification.
Join Arizona Eye Consultants to be fully trained to this exciting position and start your new career!
Arizona Eye Consultants was founded in 2001 by Dr. Sean McCafferty. We are Multi-specialty Ophthalmology/Optometry practice which includes eighteen providers. Our specialties include, glaucoma, cataract, pediatrics specialty contact lenses. We have over 100 employees and five locations in Tucson. This position is for our pediatric offices. Currently we have two offices located in the NW and Central part of Tucson. Pediatric Ophthalmology and Optometry is in high demand, and we are looking for the right person to help us take care our pediatric patients.
Travel is required among all locations. We offer a competitive benefits package which include, medical, dental, vision and 401k. We are the largest Ophthalmology/Optometry practice in Southern Arizona and are looking for hard working, reliable and compassionate people to help our community.

POSITION SUMMARY:

The Medical Billing/Insurance Specialist will be important in our entire billing process, primarily responsible for insurance verification and answering patient phone calls. In addition, they will be cross-trained in AR and other tasks in the revenue cycle.

QUALIFICATIONS:

• High School Diploma, GED or equivalent required
• (Preferred) 1-year experience in Medical Insurance Verification
• Working knowledge of Insurance Billing guidelines, websites, ocular/medical terminology, CPT & ICD-10 coding.
• Strong communication, customer service, and computer skills.
• Ability to work Monday-Friday between 8:00 am-5:00 pm
• Ability to travel on occasion to other offices for training or other company business.

• Verify upcoming visits and testing appointments by checking insurance coverage, obtaining authorizations, and confirming referrals.
• Maintain working knowledge of changes in medical insurance plans concerning claim billing.
• Cross-trained to perform collection activities, such as working aged accounts/AR reports to ensure timely and proper maximum reimbursement through various methods, including insurance company websites, phone calls, etc.
• Cross-trained to accurately posts insurance payments received in the mail or through ERA. Posts appropriate denials and tasks to the appropriate team member
• Operate a multi-line phone system by answering incoming calls and transferring the call to the appropriate department/person and/or take appropriate messages as necessary.
• Maintains professional growth and certifications by attending and participating in corporate, departmental, and individual training & development programs to develop and enhance skills. (Conferences, webinars, seminars, company/departmental meetings, courses, etc.)
• Assists other team members and provides coverage as needed and directed within the department.
• Other duties as assigned by the departmental manager.