IT Administrator

at  SysGen Solutions Group

Calgary, AB, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate02 Jan, 2025Not Specified05 Oct, 20245 year(s) or aboveCisco,Meraki,Fortinet,Sharepoint,Onedrive,Information Technology,Nutanix,Hp,Computer Science,Microsoft,Windows Server,Teams,Sonicwall,Customer Service Skills,Operating Systems,WindowsNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

IT ADMINISTRATOR

SysGen Solutions Group is a fast-growing, award-winning company that believes building the best experience for our employees and clients is what makes a company great. We are a group of hard-working, result-oriented people focused on disrupting the I.T. industry by continually elevating the I.T. experience.
Yee haw! Our SysGen Calgary branch is currently looking to wrangle top IT talent as clients continue to stampede in. You’ll be the perfect fit if you’re a dynamic and customer-focused Intermediate IT Administrator Calgary. Acting as a trusted advisor, you will be responsible for managing and maintaining the technology and support for your dedicated clients.

REQUIREMENTS

  • Diploma or Degree in Computer Science or Information Technology
  • 3-5+ years experience supporting SMB networks and systems
  • Fundamental knowledge or exposure to the following technologies:
  • Operating Systems: Windows 10 and 11, Windows Server 2016, 2019, 2022, Linux, OSX, iOS, Android, VMWare, Hyper-V, Nutanix
  • Networking: Cisco, Meraki, SonicWALL, Fortinet, HP, Wireless AP
  • Microsoft 365: Exchange, SharePoint, OneDrive, Teams
  • Excellent customer service skills
  • Highly proficient at identifying user and system issues and resolving or escalating
  • Proficient in implementing Microsoft 365 application suite
  • Ability to effectively prioritize and manage multiple tasks
  • Strong troubleshooting skills
  • CompTIA or equivalent training
  • Microsoft Certifications
  • Polycom or equivalent conferencing tools training as an asset
  • Valid drivers license and vehicle

Responsibilities:

  • Monitor, maintain, and optimize client systems, applications, and network environment
  • Regular on-site client visits & client follow-ups
  • Provide feedback to the sales team for regular business reviews
  • Efficiently respond to client needs and troubleshoot or escalate issues as required
  • Provide remote support for remote users
  • Perform server administration tasks, including file services, user/group administration, security permissions, group policies, print services
  • Provide Level - 1, 2, & 3 server administration tasks including: file services, user/group administration, security permissions, group policies, print services
  • Provide level:1, 2 & 3 networking support (TCP/IP, DNS/MX, simple subnets, VLAN, VPN, firewalls, wireless)
  • Provide Level - 1 & 2 application support for Microsoft 365 (SharePoint/OneDrive, Exchange, Azure AD/Microsoft Entra, MS teams) and SMB apps
  • Deploy / repair & replace services on desktops, laptops, printers, and mobile devices
  • Install and configure Windows Desktop
  • Check events and logs and escalate issues as required
  • Complete weekly and monthly Service Level Agreement tasks
  • Monitor backup & business continuity (Datto, Veeam)

REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Information Technology/IT

IT Software - Network Administration / Security

Other

Diploma

Computer Science, Information Technology, Technology

Proficient

1

Calgary, AB, Canada