IT Dynamics 365 CE Developer II

at  TruGreen Limited Partnership

JOB DESCRIPTION

Dynamics 365 CE Developer II to fulfill full lifecycle technical development of Trugreen’s Dynamics 365 platform including estimation, development, testing and support. This position will work closely with IT and internal Business teams to build out Trugreen’s Dynamics 365 roadmap and implement that vision alongside Trugreen’s IT Architecture and Software Development team(s).

EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor’s Degree in Computer Science, Information Systems, or related field of study or 5+ years applicable equivalent work experience
• Should have 5+ years of in-depth experience and practical knowledge of core Microsoft Dynamics CRM/365 modules (Sales, Marketing and Customer Service)
• Dynamics 365 CE/CRM cloud experience preferred
• Mandatory Qualifications 5+ years working with JavaScript, HTML, CSS, Dynamics 365, CRM SDK, Custom plug-ins for Dynamics CRM
• Hands on Experience with and/or Knowledge of the Power Platform components (Power Apps, Power Automate, Power BI)
• Experience with agile development and source control management through Azure DevOps
• Experience in the design, maintenance and implementation of web applications that interact with database systems
• Experience working with business, engineering, and product teams to translate visions and requirements to Application Development teams

KNOWLEDGE, SKILLS, AND ABILITIES

• Think strategically and balance short-term needs with longer-term business priorities
• Quick learner who can adapt to changing priorities
• Self-Driven team player, with a very strong work ethic and high energy able to work effectively independently or collaboratively with end-users, clients, implementation/developers while maintaining professionalism
• Must demonstrate initiative and ownership of assigned responsibilities
• Be familiar with Agile/Scrum methodologies and best practices
• Excellent verbal, written, computer, technical communication, and presentation skills
• Possess strong task management and communication skills
• Demonstrated ability to manage multiple tasks and/or projects to meet short turn-around times while effectively adhering to strict quality control standards
• Possess project experience regarding estimates and deliverables with a high degree of accountability
• Microsoft Dynamics Certifications a plus

• Work with Architects, Development team, Business Analysts, and Business users to produce software solutions
• Develop, implement, and configure approved requests for application features on the Microsoft Dynamics 365 Sales/Customer Service/Customer Insights platforms
• Contribute to help the team to maintain support for the Microsoft Dynamics 365 Sales/Customer Service/Customer Insights platforms to enhance user experience
• Sales/Customer Service and Microsoft 365 Customer Insights
• Develop scripts, identify, and resolve website bugs on Microsoft Dynamic 365 projects and Customer Insights-based
• Contribute to code reviews, best practices, and CRM customization standards to be utilized on Dynamics CRM
• Build and configure CRM forms, views, dashboards and workflows, plugins, web resources/scripts
• Build, update, and configure Customer Insights artifacts to help support the Marketing Team
• Build endpoints to integrate Dynamics with external systems and sources using SOAP, XML, and REST APIs along with different integration patterns
• Create and maintain schema and code to support system/program requirements and adhere to company standards, policies, and procedures
• Create and maintain appropriate user and technical documentation, in addition to support playbooks
• Work with clients to resolve problems in a timely manner and escalate as appropriate
• Work independently, balance multiple/competing priorities, and execute accordingly