IT Technology Services Senior Specialist

at  SAP

WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

WHAT YOU’LL DO

As an SAP Technical Senior Service Consultant for Security Services, you will be an integral part of our Security Team within Cloud Application Services (CAS). In this role, you will be responsible for delivering comprehensive security services to our valued customers, ensuring the seamless integration, support, and maintenance of complex security implementations.
You will collaborate closely with our partners and customers, addressing their unique security needs and challenges. Your role will involve direct customer interaction, where you will act as a trusted advisor and problem solver. You will be at the forefront of our security service portfolio, managing end-to-end processes, resolving technical issues, and driving innovation to optimize and standardize operational procedures.

KEY RESPONSIBILITIES:

• Maintain Roles & Responsibilities: Oversee and manage roles and responsibilities within customer environments.
• Maintain Authorization Concepts: Develop and maintain robust authorization concepts tailored to customer needs.
• Ensure Segregation of Duties: Ensure proper segregation of duties to mitigate risks for our customers.
• Conduct Audit Readiness Checks: Perform checks to ensure customer systems are audit-ready.
• Perform Security Risk Analysis: Analyze and mitigate security risks for our customers.
• Secure Interfaces: Ensure the security of system interfaces in customer environments.
• Drive Innovation: Innovate to optimize, automate, and standardize operational processes for our customers.
• Support Customers: Assist customers in mitigating security-related findings.
• Deliver High Quality: Ensure stable operations and deliver high-quality services to our customers.
• Onboard New Colleagues: Support new colleagues during their onboarding process.