Junior DevOps Engineer

at  Waracle

Waracle is a world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation.
We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations.
Our growth has been based on great people working collaboratively with innovative clients, we are constantly seeking the best industry talent to join our dynamic teams, gaining experience and exposure to a range of languages and technologies. We want our work to have a positive impact within our key industries of digital health, financial services and energy. Contributing to a Healthier, Wealthier and Greener world.
Waracle is looking for a Junior DevOps Engineer to join the team on a permanent basis.
This role will offer hybrid working from any of our offices in the UK (Dundee, Glasgow, Edinburgh or London).
This is a hybrid role covering System Administration and DevOps, and would suit candidates with solid background in systems administration and a keen interest in expanding their skills into the world of DevOps.
The Junior Engineer will be responsible for the management and optimisation of various systems, providing technical support, and exploring DevOps practices to streamline and automate our operations. This role will work closely with our clients and will involve understanding their needs, managing expectations, and delivering solutions that align with business objectives.

Some other duties of the role include:

• Serve as a primary point of contact for clients regarding system and infrastructure-related inquiries, managing expectations, and providing regular updates.
• Act as a JIRA administrator, managing workflows, user permissions, and tool integrations, including Atlassian Service Desk.
• Provide 2nd and 3rd line technical support for system-related issues, diagnosing problems, and implementing robust solutions.
• Support cloud infrastructure management within Azure and AWS, ensuring systems are secure, reliable, and scalable.
• Assist in developing and maintaining CI/CD pipelines for web and mobile applications, working to streamline deployments.
• Assist with managing cloud-based integrations, troubleshooting systems within Azure and AWS environments.
• Support smooth communication between the client, development teams, and other stakeholders, ensuring transparency and satisfaction at all stages.

Requirements

• Proven experience as a JIRA Administrator or equivalent, with expertise in Atlassian tools and 2nd/3rd line technical support.
• Foundational experience with Azure or AWS platforms and a strong interest in expanding cloud expertise.
• Familiarity with CI/CD concepts and associated tools, with a willingness to explore more advanced aspects.
• Some exposure to scripting or automation using Bash, Python, or PowerShell, and a keen interest in infrastructure-as-code tools like Terraform.
• Ability to translate technical concepts for different audiences, ensuring clarity and effective collaboration.
• A desire to continuously update your skills, explore new technologies, and support cloud-based systems and integrations.
• Strong problem-solving abilities with a proactive approach to identifying and resolving issues.

The recruitment process you can expect for this role is an initial call with your dedicated Talent Acquisition Partner who will chat with you about Waracle, what you are looking for in a new position, the salary for the role, notice period and benefits (the important stuff!).
After that, will follow a 2 stage interview process where you have an opportunity to showcase your technical craft, find out more about the role and show off your skills and experience.
Working for Waracle means you are part of an energetic and diverse community of technologists who care deeply about making a difference. We offer a wide range of benefits that support your wellbeing, health, personal and professional development goals. Our benefits package is reviewed regularly to ensure the best experience for everyone.
Flexible and hybrid working
35 days holiday (inclusive of bank holidays)
Matched Pension up to 5%
Medicash Proactive Health Cover
Group Life and Sickness Cover
Enhanced maternity and paternity leave
Macbook and home office set up budget
Plus many more!
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.

• Serve as a primary point of contact for clients regarding system and infrastructure-related inquiries, managing expectations, and providing regular updates.
• Act as a JIRA administrator, managing workflows, user permissions, and tool integrations, including Atlassian Service Desk.
• Provide 2nd and 3rd line technical support for system-related issues, diagnosing problems, and implementing robust solutions.
• Support cloud infrastructure management within Azure and AWS, ensuring systems are secure, reliable, and scalable.
• Assist in developing and maintaining CI/CD pipelines for web and mobile applications, working to streamline deployments.
• Assist with managing cloud-based integrations, troubleshooting systems within Azure and AWS environments.
• Support smooth communication between the client, development teams, and other stakeholders, ensuring transparency and satisfaction at all stages