Key Account Manager- P4P

at  Canon

Lead local sales to maximise performance and meet financial targets in line with agreed
business objectives. Ensure the implementation of the central strategy and vision. Additional
functions of the Pay for Print Account Manager would include to proactively and
systematically pursue new business opportunities, explore new market verticals to target with
Canon product line-up, and ensure existing clients are seen to from an account
management, upsell and upgrade point of view.

descriptions.

• Develop and implement business plans to attract and develop current and ne

• All the duties of the Pay for Print Account Manager are completed as per the job

descriptions.

• Develop and implement business plans to attract and develop current and new

clients and end users for the Canon South Africa direct channel.

• Report back to the business on technical, financial, and procedural areas of the

business that can be improved and developed to improve the direct offering of

Canon South Africa.

• They fully understand the product and solutions portfolio to their disposal and

provide feedback to the business on further training needed to improve their own

ability to sell these products and solution

• Liaise with the relevant Canon internal resources with regards to best practices and

sales strategies in market verticals

• Work with the marketing department to develop marketing plans for new products

and market verticals

• Monitor and measure and report on issues, opportunities and development plans

and achievements within agreed formats and timescales.

• Develop and refine the strategy with regards to new business development.
• Ensure that customer satisfaction levels are met
• Contractual on boarding of new clients and ends users
• Sales quotas are met as assigned.
• Prepare and submit sales activity reports and sales forecasts as are requested

required by your manager or Head of Sales.

• Maintain all prospective customer data in the company database or other as

defined by your manager and Director and use the information contained therein as

the sole resource for prospective customer

• Business Development Plans are reviewed and approved prior to implementation.
• Developing a solid and trusting relationship between major key clients and

company

• Resolving key client issues and complaints
• Developing a complete understanding of key account needs
• Anticipating key account changes and improvements
• Managing communications between key clients and internal teams
• Managing account team assigned to each client
• Strategic planning to improve client results
• Negotiating contracts with the client and establishing a timeline of performance
• Collaborating with the sales team to maximize profit by up-selling or cross-selling
• Meeting all client needs and deliverables according to proposed timelines
• Expanding relationships and bringing in new clients