Lead Product Manager, AI

at  Wikimedia Foundation

SUMMARY

The Wikimedia Foundation is looking for an enterprising lead product manager to coordinate our efforts in artificial intelligence and machine learning, all geared toward achieving our vision: a world in which every single human being can freely share in the sum of all knowledge.
Wikipedia is one of the most popular media properties in the world, visited by over 1 billion people a month across over 300 different languages. All this knowledge is created and managed by more than 200,000 volunteer contributors – and is becoming more important to the information ecosystem than ever before. Machine learning has been used in Wikipedia for many years, but the latest developments in artificial intelligence present novel opportunities for humans and AI to work together. AI can help consumers learn from Wikipedia in new ways, and it can help volunteers fight disinformation and generate content easily. This role is responsible for centralizing how we apply AI across our products to solve emergent problems and bring new value to users. It also will share responsibility for defining how the Wikimedia Foundation understands and interacts with the rest of the AI ecosystem outside our walls.
Through working with leaders at the Foundation in the domains of Research, Machine Learning, Future Audiences, and Core Experiences, this role is an opportunity to help shape Wikipedia’s strategy for using AI and participating in the AI ecosystem so that it continues to thrive in an evolving internet.
This role is situated on the Machine Learning team and reports to the Senior Director of Product, Core Experiences. Candidates must be available for critical meetings and synchronous work between 15:00 UTC and 19:00 UTC, and open to traveling internationally up to four teams per year.

SKILLS AND EXPERIENCE:

• Bachelor’s degree in a related field, or the equivalent in relevant work experience
• Minimum of 5 years of work experience in product management
• Experience with the application of machine learning and AI in technology products
• Strong knowledge of current AI technology and happenings in the AI technical and business domains
• Success in building high-scale consumer-facing products
• Experience aligning multiple senior stakeholders on complex projects
• Experience developing product strategies in ambiguous domains
• Strong written and verbal communication skills and the ability to interact effectively with all levels of management, staff, and communities.
• Capable of managing a diverse range of responsibilities in a dynamic and results-oriented environment. Must be comfortable with evolving requirements and priorities.

• Coordinating the development, deployment, and maintenance of machine learning and artificial intelligence projects across various consumer and contributor experiences in web browsers and mobile apps.
• Partnering with product managers and researchers to identify new AI-related opportunities and execute initiatives in flight.
• Working with the Research team and Machine Learning team to develop repeatable processes for product teams to experiment with and integrate AI and ML capabilities.
• Contributing a perspective on AI to our developing product strategy.
• Centralizing discussions amongst leaders across the organization around our voice and role in the broader AI ecosystem. This may include planning our participation in conferences or in media publications.
• Identifying needs and requirements from the global Wikimedia community to inform AI strategy and new AI product development.
• Working closely with Wikipedia contributors and other volunteer community members.
• Defining and tracking metrics for success in our applications of AI and ML.