Legal Collections Representative

at  Patrick OConnor Associates LP

Description:

The Legal Collections Representative will play a key role in the Company’s legal collections process by working with attorneys and paralegals to resolve outstanding accounts.

• Work closely with paralegals to manage the collection docket, track cases, settlements, and other legal matters
• Maintain inbound and outbound collection communications and negotiate payment arrangements and settlements
• Manage and document payment agreements and monitor client adherence to agreed-upon plans
• Timely respond to client inquiries regarding collection matters
• Enter and maintain accurate collection status and payment information in case management database
• Establish and maintain professional relationships with consumers and team members
• Strictly adhere to state and federal debt collection restrictions
• Meet firm deadlines and handle multiple priorities at the same time
• Other duties as assigned

Requirements:

• Two years of prior debt collection experience; law firm experience preferred
• Strong knowledge of Fair Debt Collection Practices Act
• Strong communication skills- verbal and written
• Proficient in Word, Excel and Outlook
• Must be detailed oriented, able to multi-task and a team player

• Work closely with paralegals to manage the collection docket, track cases, settlements, and other legal matters
• Maintain inbound and outbound collection communications and negotiate payment arrangements and settlements
• Manage and document payment agreements and monitor client adherence to agreed-upon plans
• Timely respond to client inquiries regarding collection matters
• Enter and maintain accurate collection status and payment information in case management database
• Establish and maintain professional relationships with consumers and team members
• Strictly adhere to state and federal debt collection restrictions
• Meet firm deadlines and handle multiple priorities at the same time
• Other duties as assigne