Loan IQ Product System Specialist

at  Nedbank

TECHNICAL / PROFESSIONAL KNOWLEDGE

• Administrative procedures and systems
• Business terms and definitions
• Data analysis
• Relevant regulatory knowledge
• Business writing skills
• Presentation Skills
• Relevant Governance controls and regulatory knowledge
• Governance, Risk and Controls

Behavioural Competencies

• Communication
• Customer Focus
• Decision Making
• Building partnerships
• Advancing Sales Discussions
• Quality Orientation

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JOB PURPOSE

Implement, support and enhance the technology stack used for the implementation and ongoing maintenance of structured lending product originated by Nedbank Corporate & Investment Banking, specifically the Loan IQ system.

JOB RESPONSIBILITIES

• Support the technology stack used for the implementation and ongoing maintenance of structured lending product originated by Nedbank Corporate & Investment Banking, specifically the Loan IQ system
• Build user knowledge of the technology stack (specifically Loan IQ) through user training and training manuals offered to stakeholders:
• Provide training during the operationalisation of systems, process or other changes.
• Support the delivery of Lending Middle Office business unit strategic goals from a technology perspective by owning technology related deliverables and partnering with relevant stakeholder in decision making and execution with clear accountability and mandate.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Identify technology opportunities and efficiencies to improve overall business value.
• Use existing resources (software, time, people) in innovative ways by reviewing and enhancing business work methods to improve efficiencies.
• Ensure that the technology stack is used optimally through the use of relevant licenses and implementation of enhancements and upgrades.
• Identify processes to be optimised and / or automated
• Provide input into the “to be” process design, including advising what is operationally feasible
• Prioritise, plan and communicate demand (solutions, enhancements, etc.) as an ongoing process to ensure delivery of the same.
• Ensure development quality by working with technical & other stakeholders to ensure well defined initiative scope and well written user stories.
• Build trusting relationships with stakeholders by collaborating with and supporting these stakeholders
• Serve as point of contact for system related queries and requests.
• Maintain system governance satisfactory to internal and external risk stakeholders and meet their monitoring and reporting needs.
• Identify risks that system, process and other changes pose to business as usual.
• Ensure effective resource management by cooperating; influencing and inspiring others to deliver within agreed timelines.