Loan Officer

at  Infrastructure Ontario

Infrastructure Ontario (IO), an Ontario crown corporation, provides a wide range of services to support the Ontario government’s initiative to modernize and maximize the value of public infrastructure and realty. IO has been recognized domestically and internationally for the way it does business and the success it has had with its major projects, real estate services, infrastructure lending, commercial projects, and development mandate. IO delivers some of the most complex, ambitious commercial and land development solutions for the Province and continues to evolve and expand its capabilities to maximize its public impact and deliver on its vision of creating a connected, modern and competitive Ontario.

EXACT COMPENSATION MAY VARY BASED ON SKILLS, KNOWLEDGE AND EXPERIENCE

Interviews will be conducted on a rolling basis until the position is filled.
After reviewing the qualifications listed above, we want you to know that we understand you may not meet all the qualifications described, but still encourage you to apply, as you may have other relevant expertise and experience that you can bring to the role.
At Infrastructure Ontario, we strive to create a culture that encourages a diverse equitable and inclusive environment that fosters belonging. We believe that experience comes in many forms and through learning from each others’ differences and perspectives gives us strength. We are committed to enhancing our culture and encourage applications from all walks of life. Let us know if you require any accommodations for the selection process, by contacting the Talent Acquisition Team.
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience will be taken into consideration as applicable to the posted position.
By submitting your application you are granting Infrastructure Ontario permission to process your personal data during the recruitment process and for keeping records of the process. Infrastructure Ontario may share your personal data internally to appropriate persons involved in the recruitment process and to third parties where there is an administrative or lawful basis for doing so. Provided that Infrastructure Ontario does not have any lawful reason to continue processing your personal data, you may make a formal request to rectify, erase or restrict (the processing of) your personal data.

• 
  
  
  
• Assist clients in completing a successful loan application, including providing guidance on the process to clients, issuing user ID and passwords for the online application, and providing assistance to clients in completing the online form/documentation.

• Ensure the correct municipal by laws, certificates, and other supporting documentation are received from clients and reviewed by legal in accordance with applicable timelines.
• Ensure all required supporting documentation for loan advances are submitted by clients and reviewed for completeness and quality of information in accordance with the applicable timelines.
• Track client files through the application process and follow up with clients and internal colleagues (credit, legal, relationship managers) to ensure timelines are met.
• Work with corporate legal to correctly finalize financing agreements for municipal clients.
• Maintain and file loan application/client information in Infrastructure Ontario’s record management system.
• Organize and manage the documentation for short and long-term financing requests, annual review and renewals, to ensure high quality client service.
• Work closely with corporate legal to confirm all required documentation is collected and reviewed prior to flowing funds.
• Proactively follow up and discuss with clients long and short-term financing options, timing, and update of cash flow forecasts where required.
• Participate in all loan system User Acceptance Testing including testing and evaluation of all loan system upgrades, reconciliation of data and information, identification of problems or errors and recommends solutions.
• Receive and respond to calls from new/existing clients, ensuring a high level of customer service and the provision of timely and accurate information.
• Respond to internal and external data requests, including audit summaries, for loan information and produce reports for senior management/ministries regarding the status of the loan applications and cash flow activity.
• Provide annual information statements, payment statements and interest accrual statements to clients as required.
• Administer payments for IO’s loan portfolio.
• Any other tasks and responsibilities as required.