Manager, Field Service

at  Thermo Fisher Scientific

JOB DESCRIPTION

Thermo Fisher Scientific Inc. is seeking a highly motivated and experienced individual to join our team as the Manager, Field Service. This is a unique opportunity to lead our world-class team and contribute to the exceptional growth and success of our company.
Location: Must reside in The Bay Area

EDUCATION

• Bachelor or advanced degree in business, marketing, mathematics or sciences.
• Requires 7+ years of experience; for employees with at least 2+ years in a Management role.

EXPERIENCE

• Proven experience in management and leadership roles in a fast-paced service environment.
• Exceptional verbal and written communication skills.
• Strong business intuition and the ability to identify and pursue growth opportunities.
• Demonstrated ability in an applied Industry, including a background in service operations, marketing, sales, and business development.
• Demonstrated success managing a P&L, and leading businesses to profitable growth and market share penetration.
• Ability to identify customers’ needs and provide solutions exceeding expectations.
• Experience and proven ability to work efficiently in an international environment.
• Experience working in a multinational company with demonstrated ability to lead effectively and achieve results in a matrixed operating environment.
• Ability to analyze and assimilate complicated problems to determine effective strategies.
• Dedication to Thermo Fisher Scientific’s values and commitment to excellence.
  Join us at Thermo Fisher Scientific, where we value diverse experiences, backgrounds, and perspectives. We are an equal opportunity employer and provide reasonable accommodations for job seekers with disabilities. If you require any accommodations during the application process, please contact us at 1-855-471-2255*. We look forward to reviewing your application and starting your success story with us.
  Apply today at http://jobs.thermofisher.com.

• Lead and manage the Field Service team to ensure flawless execution of service operations and customer satisfaction.
• Build, lead and sustain a strong, motivated team of Field Service engineers and Supervisors, who are assigned to support different service areas and product lines.
• Create and implement strategies to drive growth and take advantage of opportunities for increased profitability in the market.
• Analyze complex problems and formulate clear strategies and solutions to drive business success.
• Cultivate and promote Thermo Fisher Scientific’s 4i values of Integrity, Intensity, Innovation, and Involvement.
• Travel up to 30% to engage with customers and provide leadership support.