Manager, Technical Consulting

at  Salesforce

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer Success
Job Details

DEPARTMENT DESCRIPTION

Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end to end multi-cloud delivery capabilities across all Salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable for Salesforce Professional Services with focus on performance, productivity & impact.

REQUIRED QUALIFICATIONS

• Experience leading professional consulting teams delivering large enterprise-scale Salesforce implementations.
• Experience in agile and hybrid SDLC models including full lifecycle deployments.
• 10+ Years of experience leading Salesforce technical consulting projects and handling individual contributors.
• 5+ years experience in Project Management Roles. Experienced in leading external client projects in positions of growing responsibility in the delivery of business consulting and systems development.
• 3+ Years of experience implementing enterprise software packages.
• 2+ Years Implementing Salesforce CRM Projects including Sales Cloud and Service Cloud.
• Consistent track record of training and coaching junior consultants to thrive in a professional consulting environment as well as assisting direct reports in the definition and attainment of individual goals.
• A good understanding of user interface design principles, with a consistent track record of creative Salesforce development
• You’ll have experience working with a variety of technology and the ability to multi-task between different projects and workflow stages.
• You’ll have experience working on deployment teams, ideally using Agile development techniques.
• You’ll be passionate about developing apps that are both eye-catching and intuitive.
• You’ll be a self-starter, adept at picking up new skills and technologies, and eager to break new ground.
• Good communication skills, equally comfortable with crafting emails as delivering a technical presentation or demo.
• You’ll be a self-starter, adept at picking up new skills and technologies, and eager to break new ground.
• You are a technical guide with Full-Stack Engineering and Salesforce Development including HTML, CSS, JavaScript, Apex, LWC, etc. as you will serve as an escalation point for your team of Technical Consultants; Build credibility and trust within the Salesforce Industries professional services group.
• Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) - Salesforce.com Certification Required.

PREFERRED QUALIFICATIONS

• Salesforce (Apex, Visual Force, Lightning)
• Agile SCRUM Master Certification

Salesforce is currently seeking a Manager, Technical Consulting to join our Global Delivery Centre (GDC) team. Our Manager, Technical Consulting role plays a meaningful part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customization. These technologies include but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, Amazon Web Services, mobile development technologies, and integration/ETL technologies.