Member Services Associate I (Evening and Weekends)

at  YMCA of Greenville

Simpsonville, SC 29681, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate22 Jan, 2025USD 8 Hourly23 Oct, 2024N/ACustomer Service Skills,Communication Skills,Computer SkillsNoNo
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Description:

Overview:
The YMCA of Greenville is a dynamic and rapidly growing association that seeks to strengthen the community through youth development, healthy living and social responsibility.

Responsibilities:

Responsibilities:

  • Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.
  • Conducts interviews and/or tours responsive to the needs of prospective members; sell memberships and programs; provide information regarding the facility and programs to inquiring members.
  • Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
  • Applies all YMCA policies dealing with member services.
  • Registers and receipts monies for memberships and program participants.
  • Utilizes Y computers with skill and proficiency.
  • Develops ability to work without constant direct supervision and remain at assigned post for extended periods of time.
  • Maintains a positive attitude and contributes toward a quality work environment.
  • Adhere to policies related to boundaries with consumers
  • Attend/complete required abuse risk management training
  • Adhere to procedures related to managing high-risk activities and supervising consumers
  • Follow mandated reporting requirements
  • Adhere to job specific abuse risk management responsibilities
  • Front Desk Personnel- ensure consumers are properly signed in and out, ensure only authorized adults are allowed in the facility, etc


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospitality

Hotels / Restaurants

Hospitality

Diploma

Proficient

1

Simpsonville, SC 29681, USA